Customer Ratings & Reviews

Husband likes using this printer even though it's quite different to operate than his previous one. He likes the idea of bottles of ink rather than ink cartridges. Colored pictures come out looking great, too.

Print is amazing. If you purchase this for scanning, this is NOT the machine for you. Very cumbersome to set up scanning to your computer (I have a MAC). Actually you can't scan directly to a folder with MAC--or at least about 2 hours of trying to figure it out from the directions, I can't solve my problem. I have different brand scanner that it scans to a folder flawlessly. Plastic body seems flimsy. I feel like I'm going to break it when I open the hood. Can't recommend.

Good printer but sometimes the printer jumps off line before completing the printing job and when the issue is resolved, it starts printing again from the start of the doument which can be a waste of paper if you already printed 20 pages

The set up was a little lengthy. I cannot get the printer to print in color without going through the HP app. I don't like that. I tried to look online to troubleshoot but could not find information related to my issue. I called customer support and after several minutes on being on hold I was disconnected. Very disappointing. The only reason I went with HP was I had my last HP printer for 10 years and didn't have any issues with it until it just stopped working :( Until then I was very happy with my HP printer. Not super pleased with this one

Best printer ever. On first ink at almost a year .

This printer is SLOW to print what a disapointment, I hope the ink last a long time to make up for how slow this thing prints. I had a Cannon printer and the ink cartirdge was to small, I bought this thinking the tank would hold alot more ink which is true but it's alot slower than my old printer. The Cannon can print 3 pages to 1 of the HP printer 7602 smart tank.

About 3 months after purchasing this printer I started getting false ADF Jam errors. HP customer service was of little help even though it seems to be a common issue with these printers. Now a year later the ADF jam error is non stop and only goes away after fiddling with the lid. Only then will the printer work for a short period of time. I will be choosing another brand to replace it.

After 2 weeks the printer works great. I'm looking forward to a significant reduction in the annual costs of ink used with my older HP printer with cartridges that cost me over $600 per year. I strongly recommend buying

Since I purchase the HP Smart Tank 7602 I do not run out of ink so fast anymore and is wonderful to use. The new ink cartridge provided was a ingenious way that HP has come up with.

Nice machine but it does not print 7 color copies per min and not 11 black and white per min. It makes loud noises as it prints

We are happy with this printer. We especially like that we no longer use ink cartridges.

Its been so farthe best printer I ever had.....it has a few little extra steps for the scanning.... that can be simplified.....-1 star

Didn’t know that it couldn’t make two sided copies. Shouldn’t have bought it. My old HP did. Black ink won’t last two years. Had to get geeks to help set it up to scan to my laptop. Not worth the money

I was skeptical about this purchase because of the price, but following the animated set-up tools made it easy and I love using it now. The document feeder tray is an added bonus it makes scanning and sending documents containing several pages simple.

This printer is very economical with ink. When on the printer emits too much light to be left on. It is slow starting from the off position. I liked how my previous HP printers could rest in the on setting without the disturbing light issue.

So far, the printer has proven itself to be everything it's advertised to be, it can handle every job that I need done, I like its ergonomic look also, I prefer the tanks that hold the ink over ink cartridges, to me that is the biggest improvement.

Enjoying the printer and future savings on ink. A bit challenging to navigate screen but functional. Easy setup

The instructions to setup the printer was user friendly. However it is very challenging to use all the features. Need clear and direct instructions on use.

Good product, great quality, excellent and fast service.

Happy with product & purchase so far. Set up for dummies would have been helpful.