Customer Ratings & Reviews

This printer is everything my mother I were looking. The colors are nice and readable and the picture quality is amazing

Best printer for businesses also, Bluetooth is very worth it

makes nice copies but the auto feeder sometimes does not work like it should. Overall, it is a nice machine !

Like the product - DO NOT like the set-up system...HP123 / don't want an "account" - just want the printer to be able to scan from my computer / prefer "old school" of disk or download

I replaced an old HP with this one and love the tank style for ink, it’s much cheaper and I was pleasantly surprised as how easy it was to fill the tanks.

It’s a good printer for copies. It’s not ideal for photos because they come out way too saturated. Also it just last a year, because the sensor of the printheads are damaged apparently.

I bought this printer bc the reviews were amazing. This printer is AWFUL. It doesn’t stay connected to WiFi, it takes forever to print and takes even longer to make a copy. The colors are less than bright. I would NOT recommend. If I could give it zero stars I would.

I purchased an HP printer from Best Buy about a month and a half ago, and my experience has been extremely disappointing. The printer has broken down three times, each for the same issue, indicating a serious problem with its durability and reliability. Contacting HP for support has been a hassle. Instead of providing a new replacement printer, they require me to send the faulty one back first. This process is not only inconvenient but also time-consuming, leaving me without a printer for an extended period. Dealing with Best Buy's customer service has been equally frustrating. I've interacted with their chat agents on three separate occasions, but none were able to provide a clear solution. Their system seems to be going in circles, redirecting me back to the website without offering any real assistance. Based on this experience, I am extremely disappointed with both the quality of the HP printer and the level of customer service provided by Best Buy. I expected much better from both companies. This experience has strongly influenced my decision to avoid purchasing HP products in the future and to reconsider shopping at Best Buy.

Decent printer. Time will tell. Slower than previous printer. Needs a second tray for photos.

This is a slick printer with more sophisticated technology than my older Canons. Loading the ink was easy and clean

Bought this as a replacement for my Epson Smart Tank. They didn’t have the Epson that I wanted so I picked the HP. This is perfect for my needs and it has a fax function which is a plus for me. Excellent 5 stars.

Awesome printer with the ability to wireless print from any device without being plugged in. The ink levels are shown on the outside and filling the ink in the printer is a breeze!!

This printer is amazing, easy too operate and have clean & clear image.

Love the ink situation. It lasts way linger than replaceable cartridges. I cant seem to get it to work on wifi. It recognizes it but always says offline.

Installation was a little tricky. I could only get it installed so far when I had to call the geek squad for assistance.

Love this printer. Definitely good for the money.

This is my first printer without cartridges and it goes beyond saying; if you don’t evolve, you will mutate.

The new printer is much more advanced than my old one. The printer uses liquid ink which is much better than the cartridges.

This is the second HP Smart Tank that I purchased and I love them, I have one in my home and the other one is for my office

Have been pleased with overall performance. The ink tanks are easy to fill and save money over cartridges. Wifi printing from multiple devices works well.