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Customer Ratings & Reviews

Your price for this item is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1715 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,715 reviews
  • Rated 5 out of 5 stars

    Agent was quick and accurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service Excellent printer Prints from my cell phone And from my laptop Great investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for home office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for home office use with a little higher paper capability than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7602 Wireless All-In-One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Function and capability are good. Ink savings is great feature for this Supertank Inkjet Printer, Great feature is up to 2 years of ink included. So far So good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP is a lightweight printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load, clunky and jams too much. I should have stayed with old reliable Brother printers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace another brand 4 in 1 because I constantly had problems either with printing or scanning to the computer. This HP has worked well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer and being a smart tank. So much better than the other printers with their ink and less expensive ink. Amazing how far the ink goes. Printer is great too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up wasn't that easy. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Better for less!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned and bought a HP 9125e instead. 7602 was too slow, and also paper jammed every third or fourth usage. Selling point of cheaper to purchase ink, not enough to keep.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DAVID

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLINE SET UP IS TERRIBLE PRINTER SCREEN STUCK IN MODE "THE HP SOFTWARE IS SETTING UP YOUR PRINTER". WE HAVE DONE EVERYTHING TO CORRECT. THE HP SMART APP IS VERY LITTLE HELP. KEEPS DIRECTING US BACK TO THE SAME SET UP SCREEN THAT THE PRINTER IS LOCKED UP IN. REVOLVING DOOR. PRINTS AND SCANS BUT WE CAN NOT ACCESS THE ON SCREEN APPLICATIONS FOR USE AS JUST A PRINTER.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been up to par. Instructions could have been a little easier for the normal consumer. But everything is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. just the printer we needed. Just a little hard setting up, but we got though it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great though temperamental printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer however this is my second one due to it malfunctioning. Best Buy was SUPER helpful in providing a new printer to exchange!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owener

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer it does what I need it for. I was able to install it easy on my laptop, IPhone, IPad. I still have to install it on my girlfriend's laptop, and phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer working great so far! A little trouble reaching CS on phone but if you watch YouTube you can piece the installation together!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good printer. It's not the fastest and it is a little expensive for what you get. The "2 years of ink" is misleading and YMMV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    HP Smart Tank printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok, I've only used a couple times since installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't had too many troubles yet. A couple of fixable jams. Other than that it seems to be working well. The ink is a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    P Smart Tank 7602

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperamental..........keeping wireless connection difficult as HP states it is not really compatible with Samsun computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great only two shortcomings one the feeder tray is small and second you cannot print two sided copies to two sided copies straight from the feeder tray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. could improve set up for wifi direct not everyone needs a network printer

    I would recommend this to a friend