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Customer reviews

Rating 4.4 out of 5 stars with 2029 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the printer's print quality, noting that the pages print out super clear. Customers also appreciate how easy and straightforward the printer setup process is.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,029 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and high quality, definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent printer/scanner for office. No one issue with for 1 year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t anything to dislike. Working just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer All-In-One.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Previous HP customer for 2 additional printers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing Experience with the HP Smart Tank Pr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like the HP Smart Tank 7602, but after using it for several months, I am thoroughly disappointed. The setup was unnecessarily complicated, with the app often failing to connect and recognize the printer. Even when it did work, the performance was inconsistent. The printer is also much slower than I had hoped. For basic documents, it takes a long time to print, and forget about printing multiple pages without constant pauses and delays. Another frustrating issue is the constant connectivity problems. It frequently disconnects from the Wi-Fi network, and troubleshooting it is time-consuming and annoying. I had to connect via ethernet which makes it impossible to connect to the app. I spent far too many hours trying to resolve these issues with no success. Overall, the HP Smart Tank 7602 has been a letdown. It's not reliable and the constant connectivity issues make it a poor choice for anyone looking for a hassle-free, efficient printer. I regret purchasing this model and would not recommend it to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No Cartridges

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer. Don’t have to worry about cartridges anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok. A little more difficult to use than a Canon printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice good quality prints. Quick and quiet my husband

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality also I like the way it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one , fast page count , economy cost per page

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printing made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity and very vibrant. this makes schooling and graphics that much more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its an awesome printer I enjoy it and I recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice all in one printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Easy set up. Compact size. Looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using HP printers for years. This is the first time I’ve gone with the ink tank system and I’m really enjoying the printer. Set up instructions for a Mac or a tiny bit lacking compared to the plethora of information for windows machines but if you do enough poking around, you can find the information. The secret is in the smart HP app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printing Problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to install. Once installed, worked for a couple of days then stopped printing. Sometimes would print color text but not black. Had Geek Squad come and reinstall. It then worked for a couple of days and stopped again. Have spent hours on the phone troubleshooting this with an HP representative. They are going to send me a new black ink cartridge as they finally concluded that the one I have is defective. Will take two weeks to get it. Once the new one is installed and if it still does not work, they promised to replace the entire printer within 4 to 5 days. Can't return to Best Buy as their policy is no returns 10 days from purchase. Been without a printer for weeks going through this process and will now have to wait another two weeks to see if this solution works. Not sure I would purchase from Best Buy or HP again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazingly. It’s super fast with printing papers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, and I really like it! I don't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dependable printer! Really like the liquid ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clive Total Connect Member

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very professional and knowledgible about the product and my issues. I rate him a A+++ Thanks Clive P.S. I am not family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great a lot of prints and ink has barely moved

    I would recommend this to a friend