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Customer Ratings & Reviews

$469.89

Customer reviews

Rating 4.4 out of 5 stars with 2122 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional print quality and the overall ease of use provided by this device. Users frequently highlight the quick and straightforward setup process, as well as the seamless connectivity options. Additionally, many appreciate the quiet operation and the compact size, which makes it a perfect fit for any workspace.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,122 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price!! Probably the easiest printer I have ever set up!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Gift to Self

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is what i wanted for my home office. I'm glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. I’m very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Smart Tank 7602 All in One Printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met my expectations. It does it all. I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey… not as fast as I thought!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to contact support to connect it to my computer, but they were very helpful. I don’t believe it prints as fast as they claim. I’ve had an HP for years and I like the Smart AP. I can’t comment on the life of the ink tanks since it’s so new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to refill ink. Prints and copies with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a brief time but it is working fine. much quieter than my previous HP.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great quality printing. I do recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, best for home use, definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works smoothly and quietly. Ease to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect for our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what we needed. The larger ink system is nice to

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Complex setup and unreliable ongoing usage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an easy "plug and play"! Complex installation requiring an app, extensive work on computer to "link" and setup via Bluetooth AND wi-fi. Also had a problem with paper jamming, and un-diagnosable connectivity issues periodically. Overall, a major disappointment from HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finance Team Leader.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer. Ease to operate and use. Ink quality is very very good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    this is surely a joke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over a month, the only thing I have been able to print is the alignment page. Numerous calls to hp have wasted 20-4 0 minutes only to be hung up on or told no one was available to help. I specifically bought the7602 so I could scan multiple documents. I can't scan one page. Geek squad says to contact hp. It appears I am missing a SCAN TO FILE. Ever other printer that I have bought put the scan to file on my computer during set up. The booklet for set up uses actual drawings. neither the video or booklet shows clearly where the electrical plug is and which side should go up when plugging into the printer. There is no actual customer report since hp won't recognize my phone number. Th font with the serial number does not clearly distinguish between a 1 or a l, a 5 or a s. After paying over $400 dollars, all I have to show is that my printer is aligned. Crazy me, I bought it to print and scan. Both Best Buy and hp have let me down beyond anything I could ever imagine!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The ink stinks for the chemically sensitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Looks like it will be cost effective. The con is that the ink smells when printing and bothers my chemical sensitivity. I had to move an air purifier by it. If that doesn’t fix it, I will have to give it away. Regular HP laser jet cartidges don’t bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer works great and everything comes out clearly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP SMART TANK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Printers are the best printers out there and this one is no exception!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple for mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for mother. Easy to use simple for me to setup. Works great at what’s needed

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer for work/home use. Works well for my office work

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up...prints quickly and great quality

    I would recommend this to a friend