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Customer Ratings & Reviews

$349.89
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Comp. Value: $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1827 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,827 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff as well as friendly and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    On the Fence.....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good buy for printing and ink utilization- One major problem is not able to set it up for wifi or Bluetooth printing. I don't like the constant light illumination(s) and would like to thur this night light off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    UGGGGHHHH

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hmmmm I am tired of HP printers! You move and they don't work any longer! Very difficult to program to a new location!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is the best for printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. I like the ink tanks instead of cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set the printer. Very good printing results in black and white, and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this printer about a month ago and it’s so far working great no complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer & Geek Squad service at home for setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my purchase and it doesn't use the ink up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great and store tech knew his products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the businesses needs perfectly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like I can always come to you to get what I need. And love GEEK PROTECTION

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A real hassle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used HP printers exclusively for decades so when my faithful HP8715 developed problems I chose the 7802 to take advantage of the ink tank feature. As a total tech customer I called on a Geek squad setup. After two cancelled setups the Geek Squad determined the printer was defective, control panel didn't work. Got a replacement printer but Geek Squad kept cancelling appointments. I finally had to hire an outside service to set it up. Then Best Buy informed me that my Total Tech extended warranty only applied to the original printer. I've used Geek Squad for years and been delighted with the service until now. I use my computer daily and can't afford month-long disruptions in service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my new washer. It’s quieter and gets the clothes cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer and I live the smart tank feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but disappointing about the 2 year free ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Smart Track

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Superior paper handling. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent printer. The inks are in little bottles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints a little on the slow side. Paper tray does not keep paper in place. You have to continually adjust positioning of paper. Sometimes goes offline. Fairly expensive to have these issues. Especially the poor quality of the paper tray

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Smart Tank 7602 wireless All-In-One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer is exactly what I wanted as a all-in-one printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. Wasn’t able to install printer heads because it wouldn’t move so they could be installed. Tried multiple times, it wouldn’t budge. Going online to troubleshoot, was told to move it and was afraid that it’d break if I applied any more pressure attempting to do so. Returning printer and going with another option.

    No, I would not recommend this to a friend