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Customer Ratings & Reviews

$349.89
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Comp. Value: $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1827 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,827 reviews
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. Wasn’t able to install printer heads because it wouldn’t move so they could be installed. Tried multiple times, it wouldn’t budge. Going online to troubleshoot, was told to move it and was afraid that it’d break if I applied any more pressure attempting to do so. Returning printer and going with another option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    How to print remotely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need help setting the printer up to print remotely.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok printer, wouldn’t buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ink tank design, but wanted a better duplex copying using paper feeder like my previous cartridge based OfficeJet that this replaced. Duplex printing works fine. Fax works fine, but must use HP Smart software. I don’t like the 2 line touch panel design on the top of this unit. I constantly get notifications of errors when printing, but have no actual errors. Seems like low memory or poor memory management. I also have had the paper output tray fall apart already. I feel this is isn’t the best HP can do for it’s customers. Overall, I wouldn’t buy this printer again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up and extremely efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How do I redeem the 2 years of free ink?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. Need to know how to redeem the 2 years of free ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer works great, very versatile. Hope the ink works as advertised.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Printer

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect printer for my school needs performs just as I expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales, stands behind everything sold, trusting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike in NYC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Responds as described. No issues. Overall very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great project live it does a great job just what I need it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have struggled with this printer as it is printing spotty and very, very slowly. I’m considering returning it for something more efficient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working good, I buyer it for my office work and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer %hhujhffggdghhftrftrfyttyttytry

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Smart Tank 7600 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it three stars as it works well, no better no worse than my previous HP printer/fax. It does not get higher marks as I wish I had known it cannot sit idle for extended periods as the ink will dry out. Not helpful for someone who travels.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Let the salesperson know you live in a hotel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending about two hours withGgek Squad setting it up, I was told that the printer is 2.4 GHZ and the hotel I was in (because my house burned down) had 5 GHZ and the printer could not be used. I was so disappointed. I thought it would be a great printer. I’ve always had HP printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures look really good, WiFi makes it really convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 7600 series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow, but overall a great improvement over my Deskjet 8600.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer copier scanner It works very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7602

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has functioned exceptionally well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer with many different features working as expected.

    I would recommend this to a friend