Customer Ratings & Reviews

I've never had as many problems with any printer as I have with this one. It Jams frequently when printing the second side of double sided printing. It works fine if I only do single sided printing. The automated document feeder for scanning documents does not work well either.

This item has all the functionality for my small business needs.

Cheaply made. No ability to set auto on/ off. Two sided printing is not as good as before.

I love my new printer it does everything I wanted plus more

Great, been waiting for hp to start producing tank printers

Works great a lot of prints and ink has barely moved

Its a good product and works very well……….. I love it

Not impressed. I purchased this printer and set up was not easy. I wanted a printer that I could scan multiple pages through the document feeder and send to my laptop from the buttons on the printer. The only options to choose on the printer display are Scan to email, Scan to Network, or Scan to USB. There’s no option to Scan to Computer. This printer makes you go back to your laptop to the HP Smart app and scan from there. Not convenient!

I like this printer and it works well overall but is easily compromised by cyber attacks and has been used multiple times to access my data in an account takeover fraud case.

This is a MISERABLE printer! It's loud, slow, and prints horrible quality. It's not worth the space it takes up! DO NOT BUY. STAY AWAY. Go with a BROTHER instead. HP quality has plummeted.

Very happy with this printer. Prints well and quicker than our previous HP printer. Highly recommended

works well after its set up with computer. automatic feeder iffy and screen wont accept legal sized paper without using auto feeder.

I purchased this printer and had problems with it. I called the Geek Squad and went over the problems I was having. The ink would smear, it would freeze up, would not print when I sent something to it and would not turn off with the button. They couldn't figure it out and I was told to take it back and have it replaced. I took it back and replaced it with the same model. I loaded the HP Smart and HP Print. Still having similar problems. It's so frustrating trying to print snd nothing happens. This one won't turn off either. Guess I'll have to return this one too. Maybe I'll try an Epson.

I am disappointed in this printer. I have problems printing more than one page at a time and multiple set of items. My last printer could handle multiple pages and multiple printing jobs at a time. This printer I have to wait until each item is printed before cueing the next job. It is much slower than my last HP printer. If I could get my money back and buy another printer I would.

I paid a lot of money for this printer, and when I need service after 8 months, I expect help! I was told by the Geek Squad that I have to pay $100 to have an in-home visit. I am a TOTAL TECH member ,and that does not help at all?!!! Dissatisfied Kent

After spending many hours trying to use HP Smart to connect the printer by WiFi, I gave up and went back to the store for help. A Best Buy employee happened to hear me and suggested I connect the printer by a cable, which I did and it works fine. The problem is the HP instructions do not mention the cable option, and when I purchased it no one mentioned it.

Works great for printing and copying. I am not real pleased with the touch button to select copies or add a fax number. I have to press it several times to get it to light up.

The printer works fine. However, the power cord constantly falls out of the back of the printer. Very frustrating! Returning is such a project with something that weighs this much and has been unboxed.

I think the printer is slower than my other HP printer. I do like the Super tank ink. Saves on plastic of the cartridges.

Nice printer the liquid ink is very modern nice but i returned it because the feeder don't work and jts a problem with this model...Refund foe a epson which was $150 cheaper and better..