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Customer reviews

Rating 4.4 out of 5 stars with 2029 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the printer's print quality, noting that the pages print out super clear. Customers also appreciate how easy and straightforward the printer setup process is.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,029 reviews
  • Rated 5 out of 5 stars

    A good option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer looks modern with the mix blue and white, is very economic too. The price was good and has a lot of functions, in general looks a good printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a slick printer with more sophisticated technology than my older Canons. Loading the ink was easy and clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Choose another brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some things I liked about this printer. However the latch broke pretty soon after I bought it but never replaced it because it wasnt affecting anything when it comes to printing. Fast forward a year and the blue stopped working. I tried and searched for a solution to no avail. I never found out what was wrong with it or if it was an easy fix. HP had terrible customer service and wanted money to troubleshoot the problem. Highly recommend finding another brand. Also highly recommend the 4 year geek squad protection to protect your purchase on your next printer. To finish, I ended up taking it to geek squad but they said they dont repair printers and just refunded me the money. I’ll never know what was truely wrong with it but that’s okay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    difficult install on older windows 7

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    colors were not a sharp as my old hp officejet, but ok. had issues connecting print/scan functions with my windows 7 pro, microsoft no longer provide updates, but finally after couple hours of repeating reboots and running install software, printer installed. I would recommend printer for only users with fully updated windows7 or later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new printer is much more advanced than my old one. The printer uses liquid ink which is much better than the cartridges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality printing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital use selections could be more friendly. Expecting that practice will improve familiarity with selections options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second HP Smart Tank that I purchased and I love them, I have one in my home and the other one is for my office

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs Multiple Improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with HP. Please lower your expectations with this model. The set up was seamless but that's the end of positive statements. The touch commands are horrible. The copies are not as crisp as my older HP laser model. Sometimes it print both sides, sometimes it will not. Sometimes it will not print at all!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and has nice color. I wish it had an easier understanding of how to use the ink verses ink cartridges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    smarttank use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like but frustrated that it keeps needing to be reloaded to my computer. A friend said we have a slow internet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    21st century proof of better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first printer without cartridges and it goes beyond saying; if you don’t evolve, you will mutate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Evaluation 123

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had difficulty syncing the printer with the computer. Also, I have had difficulty getting the printer to print using the command window.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. As a business that has multiple printers, big and large, we love HP-Smart 7602. It is very economical, and works amazing. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7602 Wireless All-In-One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Function and capability are good. Ink savings is great feature for this Supertank Inkjet Printer, Great feature is up to 2 years of ink included. So far So good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, great quality, excellent and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great photo prints

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the quality of the photo prints. This works super great from my phone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer and being a smart tank. So much better than the other printers with their ink and less expensive ink. Amazing how far the ink goes. Printer is great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ranger Smith

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using HP products for 45+ years. This printer is ideal for my wife's day-to-day stuff. Quality & Value second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer for businesses also, Bluetooth is very worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp smart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first pick, it took time to load up on my computer and printer will have to be unplugged to reset. The App works better than the pc verison

    No, I would not recommend this to a friend