Customer Ratings & Reviews

I have struggled with this printer as it is printing spotty and very, very slowly. I’m considering returning it for something more efficient.

HP did not supply a special phone cable. A standard cable will not facilitate a dial tone for the fax.

Not the most easiest to print. Confusing to get it to print.

Instruction very hard to understand Would not purchase again. Slow

Excellent cost effective but quality is not not so good as regular inkjet printer

Sometimes it needs to take the order more than one time

I paid a lot of money for this printer, and when I need service after 8 months, I expect help! I was told by the Geek Squad that I have to pay $100 to have an in-home visit. I am a TOTAL TECH member ,and that does not help at all?!!! Dissatisfied Kent

i wanted something a lot faster and print quality better color

I purchased this tank printer to avoid excessive costs of cartridges. The tank is great but the printer consistantly needs to be turned on and off to continueing print jobs. I seems to loose something in the programing. Very fustrating. I was looking for dependable printing but this printer isn't doing the job.

I followed all the instructions, set the printer up properly. On the first print it jammed, then it jammed again, then it jammed again. It can't print 2 pages without jamming. It's junk. I've owned 10 HP printers and never had this type of trouble.

Easy setup and printing is very good. The color is bold and bright

The paperwork said this printer doesn’t qualify for ink replacements by mail. Dumb.

I have been unable to use this printer even though I spend 1.5 hours with IT/technical support and even after I am still getting repeated errors, often unable to turn off using power button. Repeated technical support needed.

Need duel-sided scanning? Go elsewhere! I was told by an HP Rep who was actually in the store when I bought this that it could do duel-sided scanning. I got it home, and guess what. IT DOESN"T. The rest may be good, but if it doesn't do what you need, it's pretty much worthless.

It is a bit complicated. I do like it; It is also a little slow to warm up.

I probably haven't been printed 50 pages with this printer but yet it constantly has a problem with the print heads I've constantly going to take lift up the door and take out the print ads and pushing back down worse printer I have ever purchased I've always been a fan of HP printers this is not one by if you need a printer that's dependable

Nice printer the liquid ink is very modern nice but i returned it because the feeder don't work and jts a problem with this model...Refund foe a epson which was $150 cheaper and better..

very slow, paper gets stuck. Does not do 2 sided copies well

Dumped a good chunk of change ($350) on the printer to print and scan my son’s curriculum. As a single income family this is as a big hit. I have had back to back issues with the printer constantly throwing error codes and freezing, had HP send out a replacement printer, all for the replacement printer not to work, and then they tell me that it’s now out of warranty and I’m stuck with a broken replacement printer and there is nothing more that they can do. Stay far away from HP

Setup is a pain : many videos of problems from consumers