Customer Ratings & Reviews
- Model:
- HP SMART TANK 7602/28B98A#B1H
- |
- SKU:
- 6498190
Customer reviews
Rating 4.4 out of 5 stars with 2122 reviews
(2,122 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the exceptional print quality and the overall ease of use provided by this device. Users frequently highlight the quick and straightforward setup process, as well as the seamless connectivity options. Additionally, many appreciate the quiet operation and the compact size, which makes it a perfect fit for any workspace.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
BestBuy is the best for printers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great. I like the ink tanks instead of cartridges.
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable staff as well as friendly and professional.
I would recommend this to a friendRated 5 out of 5 stars
Diane
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like I can always come to you to get what I need. And love GEEK PROTECTION
I would recommend this to a friendRated 4 out of 5 stars
HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality but disappointing about the 2 year free ink
I would recommend this to a friendRated 1 out of 5 stars
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints a little on the slow side. Paper tray does not keep paper in place. You have to continually adjust positioning of paper. Sometimes goes offline. Fairly expensive to have these issues. Especially the poor quality of the paper tray
No, I would not recommend this to a friendRated 2 out of 5 stars
Printer & Insta Ink issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cord kept falling out, would “sleep” and not wake up to print, some paper jams. HP Insta Ink kept charging/billing me after cancelling when previous printer crashed. I emailed and spoke to representatives several times; 2 1/2 months later HP informed me my account had been suspended. Stay away from their subscriptions.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was easy to set up and extremely efficient
I would recommend this to a friendRated 5 out of 5 stars
Perfect upgrade from a hp 4500 series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refillable ink tanks. Love the smart display panel, very clean design.
I would recommend this to a friendRated 2 out of 5 stars
A real hassle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used HP printers exclusively for decades so when my faithful HP8715 developed problems I chose the 7802 to take advantage of the ink tank feature. As a total tech customer I called on a Geek squad setup. After two cancelled setups the Geek Squad determined the printer was defective, control panel didn't work. Got a replacement printer but Geek Squad kept cancelling appointments. I finally had to hire an outside service to set it up. Then Best Buy informed me that my Total Tech extended warranty only applied to the original printer. I've used Geek Squad for years and been delighted with the service until now. I use my computer daily and can't afford month-long disruptions in service.
No, I would not recommend this to a friendRated 3 out of 5 stars
On the Fence.....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good buy for printing and ink utilization- One major problem is not able to set it up for wifi or Bluetooth printing. I don't like the constant light illumination(s) and would like to thur this night light off.
No, I would not recommend this to a friendRated 5 out of 5 stars
How do I redeem the 2 years of free ink?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works great. Need to know how to redeem the 2 years of free ink.
I would recommend this to a friendRated 5 out of 5 stars
Great Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer works great, very versatile. Hope the ink works as advertised.
I would recommend this to a friendRated 5 out of 5 stars
Great Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great and store tech knew his products
I would recommend this to a friendRated 5 out of 5 stars
New Smart Track
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Superior paper handling. Very easy to use.
I would recommend this to a friendRated 5 out of 5 stars
HP - Smart Tank 7602 wireless All-In-One
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My printer is exactly what I wanted as a all-in-one printer.
I would recommend this to a friendRated 2 out of 5 stars
USELESS PRINTER.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CANNOT CONNECT WITH DESK TOP. PRINTER IS USELESS AND WILL BE RETURNED.
No, I would not recommend this to a friendRated 5 out of 5 stars
printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.an excellent printer. The inks are in little bottles.
I would recommend this to a friendRated 5 out of 5 stars
HP Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great printer and I live the smart tank feature.
I would recommend this to a friendRated 5 out of 5 stars
Mike in NYC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Responds as described. No issues. Overall very happy.
I would recommend this to a friendRated 5 out of 5 stars
How to print remotely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need help setting the printer up to print remotely.
I would recommend this to a friend





























