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Customer reviews

Rating 4.4 out of 5 stars with 2029 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the printer's print quality, noting that the pages print out super clear. Customers also appreciate how easy and straightforward the printer setup process is.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,029 reviews
  • Rated 5 out of 5 stars

    BoB Murk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been great, Prince almost instantly. I like the idea I don't have to mess with cartridges. Filling the ink is easy as pie and less messy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with our new printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a couple of months after getting it, we are very satisfied with the printer. Easy installation, easy connection to wi-fi, accurate and clean printing, low noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer we have bought in years.Ink should last for a couple of years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, very easy to set up and use. Great print quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, and the print and scan quality is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! No problem with the setup!!! Anyone can do it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and produces quality prints, copies and photos. Excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! Hasn’t given me any problems, easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was greeted by a very knowledgeable young lady who helped me very much in my decision of purchasing a printer. Since my daughter set it up, it has been working beautifully. I have never had one with liquid ink, so it will be interesting, but I am very happy so far with my new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 7602 Printer works great and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, no issues with WI-FI connection nor startup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printing is clear and neat. It prints out copies quickly and efficiently. It is quiet. And I like the way it is set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints and works well. Difficult to set up software, but it was during a time of a national internet problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use so far. Love tanks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. For me it’s about getting it done. I’m at home and retired. I don’t have many needs. The occasional spreadsheet or email. Comparison shopping and lists. Photos are important but I haven’t printed any yet. Love the canister ink. Supposed to last a year. I’m encouraged not to have to replace constantly. The only grump I have is that there is no on/off. The control is touch /scroll <> and viewed from the top so I have to stand up to look down to view it because of where it is placed (on my desk). It remains in the default to print so that’s just fine. Large capacity paper tray makes it bulky but I had room for it between our two desks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 7000 Series Smart Tank printer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least for the past few weeks that I have owned this printer has performed perfectly. My wife has an earlier version of this model. Mine has many features not on her printer. HP has done a good job of upgrading this product through the years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good But . . .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this all-in-one a few weeks ago to replace 12-year old HP 8600 plus which had been quite robust and dependable. This Smart Tank 7602 will definitely save on ink since cartridges for my old printer topped $130 for all four standard cartridges, while all four ink bottles for the 7602 is $67. The printer itself is small and very flimsy. When opening it to install the ink, the hinge for the cover seems easily breakable so I had to gingerly raise it to its locking position, Likewise lowering it to disengage the locking position seemed fragile as well. Aside from that, the most glaring problem is installing the drivers which took quite a while, and the website had so many popups (repeatedly asking if I wanted to install Windows 11, other advertisements for HP stuff, and a survey request) which detracted from the installation. I had to reinitiate installation twice in order to complete installation. The HP Smart application would not work correctly with our computers (an HP desktop and HP laptop running Windows 10), and I wound up installing the universal scan software and driver so the scanner would work properly. I opted not to subscribe to the HP Instant Ink program since I don't need my printer to be monitored by HP. Overall, scanning and printing documents, and printing photos happens slowly (at least slower than our old printer), but the quality seems ok. Printing photos is one feature I needed that wasn't offered on the HP 9100 series printer I would have purchased since it offered double sided scanning from the ADF, a desirable function not available on the 7602. Even with the aforementioned issues, I would recommend this all-in-one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this even bought 2nd as a gift. Had for a year and still havent changed ink. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the HP Smart Tank printer! I love the bottles to fill the tank, #1! No fuss, no mess!! I love that the tank indicators are on the front of the machine and not on the side like my other eco tank was. It was super easy to set up and get working, did take a little to get used to how it works, but overall its a great machine and it prints great. I haven't had any problems with 2 sided printing and it prints envelopes much better than my last printer! Hard to find any negatives.... I gave 4 stars for ease of use only because it's taken me some time to get used to how it works... it's my fault, not the machines!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very easy and I’m very impressed with the printers ink capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the first wireless printer that I've purchased and I've not had any issues with it

    I would recommend this to a friend