Customer Ratings & Reviews

Excellent replacement for old larger and balky HP printer.

I had originally purchased an Epson EcoTank ET-4850 printer, and when I was setting it up, and verifying all of the functions I kept getting a Paper Jam error in the ADF on the scanner. Upon investigating the error, I found that the drive gear on one of the internal paper feed shafts was broken off and laying inside the mechanism. This was very disappointing, because I have owned Epson printers in the past and the manufacturing quality was excellent. I then returned the Epson printer and purchased this printer. The only one thing about this printer is that it doesn't scan both sides of the document when scanning through the ADF.

Great product and service! Very professional design and preforms well!

I purchased this in October 2013 and never got around to writing a review, partly because I was so disgusted with this device after being used to my 8 year old HP. I'm glad I waited because now that I'm used to the operation of this one, I love it. Just took me awhile to adjust to how this one operates. It's completely different from my old HP, but it seems much more reliable, especially with envelopes. I have it hooked up to my local network and I have never had an issue with it, even being accessed from a mac and a windows machine. Even printed once from an ipad via wi-fi. I just use this at home so I have no need for high speed operation. It seems sufficient for my needs and just keeps on working.

its new, till now its working, the sales person show only the highest professionalism

Better than i expected. Looks better than cannon.

I love my new HP printer. It was very easy to set up.

Have had this printer for a while. It has locked up on a firmware update and now is useless. Have tried all ways to try and get the printer reset. All it does is blink “Verifying “ Will never by a HP product again. Guess they figured out that their products meet obsolescence right after the warranty expires. Stay away.

It works great, is easy to use, and has lots of extras.

Great price and works well. Looks nice. I recommend

Set up was easy has 4 colors of ink but also has two ink heads that will need replacing eventually. Printing is easy an clean and the unit basically sets itself up with wifi. Have only had it a short time so the time the ink lasts will be determined

Can’t scan from the printer to the computer using the printer control panel. Adjusting printer settings is web-based instead of locally on the computer. Print quality is very good. Printer performs as advertised. I do like the refillable containers.

Awesome printer! Haven't used all the features yet, but so far it is the best printer I have ever purchased. So easy to fill the ink, absolutely no mess at all.

This printer was easy to set up and it works perfectly. The price is reasonable, especially when considering how economical using it is because of the ink supertank. And better for the environment.

Install was easy and has worked excellently so far!

Works great and prints faster than I thought it would.

We absolutely love this printer. It has great print quality. The ink is easily filled and mess free. Make sure you download the HP Smart app. It will help with all the extra things the printer can do, and it also improves scan quality.

Easy to operate and setup was simple. Clarity of print great!

We are looking forward to having the "Tank" and not worrying about having extra Inkjet cartridges on hand. It was super easy to install and operate. It is fast and the print quality is great. Was reasonably priced for value.

The printer does a nice job, and liquid ink is a huge plus. I started to buy a different printer, but one of the Best Buy managers questioned my sanity (not really, but encouraged me to go with this printer). Glad I listened.