Customer Ratings & Reviews

Love it, finally, no more cartridges! And a ton of ink to start out with.

So far a nine printer for home office, easy to install and great start kit . So far its being doing great.

Just as described, good to finally have a printer that doesn’t glitch and prints good quality

Testing and using this printer has been excellent. So far, no complaints.

Amazing printer! Bought one last year for the office hadn’t run out of ink yet!

Summary: - Pros: An overall great all-in-one printer, perfect for a home office or a small office! Very aesthetically pleasant, very responsive and intuitive interface. Printing through Wifi works great. Good quality printing. Copying/Scanning multiple pages at a time is a time-saver. You can't really go wrong! - What could be better: It could be a bit faster. It doesn't have an option to copy "from" a 2-sided sheet (it can only copy from a 1-sided sheet to either a one or two-sided sheet). Black ink smudges with a highlighter. Details: - This printer is very aesthetically pleasing and does not occupy a lot of space. - The setup was very easy when following the instructions in the app. The app has a lot of animations showing you exactly what you're supposed to do. It shows you everything starting with how to properly unpack it. The extra steps on this printer that I hadn't done on other printers was to fill the ink tanks with the provided ink bottles. However, this was surprisingly easy to do and indeed there's NO chance to spill the ink in the provided bottles due to the very clever mechanism! As an added bonus, the process to fill the ink tanks is very ADHD-friendly according to my wife, who is an expert therapist in ADHD. This because it provides a lot of sensory feedback such as the visuals and the sounds. - I love the fact that you can actually see how much ink of every color is left in the tank directly from the front of the printer! No more guessing on when you might run out of ink! - The printing is as good as one can expect. I only tested in letter sized paper (no photos). The blacks and colors are vivid. For copies, they come out as good as the original. - I really like the touch interface! It's very modern, very responsive to the touch and most importantly very intuitive. It is Not cluttered with many things you might never need or want to know. Just a few options of what you need: copy, ID card copy, scan, fax, shortcuts and menu (allowing you to configure a few settings). And it's really informative. For example, when trying to scan, you can select to email, save to a network drive or a USB port. When I selected the "email" option, it displayed a message saying I first need to configure the output email settings either through the app or through an IP address that it provided. That takes out the guesswork of what to do! - I was pleasantly surprised there was an "ID card copy" option! When selecting it, it guides you through the process of first placing one side of the ID, then the other side. And both sides come on the same side of the one sheet of paper! Genius! In other printers, I had to either use 2 sheets of paper, or re-feed the same piece of paper to accomplish this. - Copying/Scanning multiple sheets is super easy by simply placing the sheets to copy in the document feeder input tray. For copying, you have 2 options: "1 -> 1 sided" or "1 -> 2 sided". I was a bit disappointed there wasn't a "2 -> 2 sided" option as I often have 2-sided documents that I want to copy. - The printing speed was good enough for me although the speed I experience were much slower than what the specs said. The specs say "Fast printing with up to 15ppm Black and 9ppm Color". That would mean 4 secs for black prints and almost 7 seconds for color prints. I wonder if those speeds can be attained with lower/draft quality. With the default settings, it took about 12 seconds to print one color sheet of paper, on one side. - Here's the "approximate" times I experienced when copying: 12 seconds to copy 1 page 40 seconds to copy 3 pages selecting "1 -> 1 sided" (i.e. this results in using 3 sheets to copy 3 pages) 90 seconds to copy 4 pages selecting "1 -> 2 sided" (i.e. this results in using 2 sheets on both sides to copy 4 pages) - One thing some might find cute, or even useful, but I dislike is the printer's "status light". I prefer having very discrete lights, ideally with the option to completely turn them off. This only for home office where you might actually sleep near or in the office. Even the smallest lights are bright at night. The printer's status light is in the front, right over the space where the prints come out, and it's in the shape of a long line. When the printer is on but not in use, the status light oscillates between a big and a small line, as if it was breathing or sleeping. While cute, I would prefer to have the option to turn them off but I couldn't find any. - Something to know: Black ink smudges with a highlighter. I tried this on sheets I had printed 2 days before, so the ink was clearly dry, and the black ink still smudges. If you don't/won't use a highlighter or don't care about the smudges or that your highlighter will get a bit dirty with black ink, then this shouldn't be an issue.

Easy set up. Havent had a single problem that wasnt my fault lol

Great output, refillable tanks will be cheaper than cartridges

I luv this printer,very nice and great defined pictures. Good quality

I love the new printer. I use it in my home office for work and also for personal use. The set up has easy to follow instructions. I am in my 60"s and if I can set it up, I think pretty much anyone can do it.

Not opened yet due to office remodeling. But trust Bestbuy an unique excellent supplier

I needed a printer that would scan effectively to my Mac. This printer is sufficient for the price range.

This HP printer is a piece of junk. The construction of the paper bin and feed is so poor that it is very awkward to use. After months of use the printer often gives paper jam stoppages even when there is no paper jam. The printer has serious problems when feeding it double sided photo paper. It often pulls in more than one sheet of paper at one time. The mechanical construction is just terrible and cheap. Best Buy should immediatelt remove it from inventory. What a terrible waste of money.

I'd like to preface this by saying I'm not an idiot. I have a degree in computer science and I've set up dozens of printers in my life. During the setup process, the printer got stuck in a unrecoverable state. The display showed the message "The HP Software is setting up your printer..." with no way to recover or move on. Google the error message - many others have reported this with no real resolution. The printer has one physical button (the power button) and a touchscreen. There is no way to reset the printer without getting to the touchscreen menu and no way to get to the touchscreen menu in the setting up printer state.

I love not having to deal with ink cartridges , but thats the only good thing i can say after having this printer for 3 weeks. It is super buggy, always freezing, Making this an expensive paper weight. Find a different brand

Just a few thoughts about my new printer it is excellent this printer have replaced my outdated printer infrastructure with Enough ink for two years.

It’s Ok very flimsy and finicky compared to my old HP 8610. The Ink will smear if a drop of water gets on it. Control Panel is on top making it hard for a short person. Wish I had shopped around more, but I needed a printer. Over priced for what you get.

Love this printer and would recommend this to others. I would buy this printer again.

Ita a reliable printer for my office, and the tank feature makes it much simpler for me in not eunning out of cartridges so fast.

Great printer! It an all in one. Pretty simple, just download the app. No mess with ink cartidages. I can print from anywhere.