Customer Ratings & Reviews
- Model:
- HP SMART TANK 7602/28B98A#B1H
- SKU:
- 6498190
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the exceptional print quality and the overall ease of use provided by this device. Users frequently highlight the quick and straightforward setup process, as well as the seamless connectivity options. Additionally, many appreciate the quiet operation and the compact size, which makes it a perfect fit for any workspace.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Print quality
HP 7602 is a great printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Smart Tank 7602 scans, copies, and prints with ease giving high quality results. It is very easy to set up and the ink tanks are a welcomed improvement over cartridges. The printer’s only draw back is the selection screen seems like a flashback from 2000. It has a small touchscreen that takes a while to get used to if you’re not used to one line selection with old school graphics. Overlooking the touch pad operation the printer is a great printer and I would recommend it.
I would recommend this to a friend Crapped out in 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 month in, it wont connect to wifi anymore, and it will only print from one of my computers when plugged in. Absolutely maddening for a brand new printer!
No, I would not recommend this to a friendDoes not work well with iOS on iPhone or iPad.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does not work well with IPhone or IPads. It shows errors and then stops printing and then starts all over and print several partial projects.
No, I would not recommend this to a friendWarranty is fake
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a year and 2 months Forced update & crashed
No, I would not recommend this to a friendHP Smart Tank 7602 printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like it. I cannot get it set up with my laptop or my phone. I ended up having to hook my Espon printer back up. I use to set up printers but this one is for the birds.
No, I would not recommend this to a friendNothing but problems
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all! Taking it back to Best Buy 2 fix
No, I would not recommend this to a friendSmart tank printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great glad not to have to worry about ink anymore.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Quiet and Quick For Both Setup and Use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up a printer can be daunting. Fortunately setting this printer up was a breeze! I installed all of the inks before setting it up for wireless on my network. HP's software was simple and direct; it walked me through each and every step quite easily. My household has two separate networks; one 2.4ghz and a 5ghz. Devices for content consumption and work are on the 5ghz band, and my IoT devices utilize the 2.4ghz. Thus, I opted for setting the printer up on the 5ghz band and it was incredibly simple. For my Chromebook, the printer has to be on the same network band. Printing from a phone? Easy. Desktop? Easy. This is my first printer that uses separate inks as well as cartridges. Filling the ink reservoirs was easy! This printer replaces an HP that is now nearly a decade old. This one is much quieter and better looking. This printer does double-sided and collates! My only nitpick is that the opening hinges and their stops feel a bit weak. Pros: Quiet; easy to set up; sleeps/idles; prints double sided; large ink reservoirs; honestly a nice unboxing process. Cons: It uses more than 1w during sleep (This is still Energy Star rated); the hinges feel a bit cheap.
Worst printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly dissconnects and freezes up have so much trouble trying to print will return
No, I would not recommend this to a friendDon’t but it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has worst connectivity's I ever seen. Scanner doesn’t work well with PC or laptop. Don’t buy it, it wast of money.
No, I would not recommend this to a friendPrinter broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working a while ago, paper jams frequently now stopped completely
No, I would not recommend this to a friendBUYER BEWARE!! DO NOT WASTE YOUR MONEY!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the WORST ITMES I HAVE EVER PURCHASED. I Have tried EVERYTHING. It is 364.00 thrown away!!
No, I would not recommend this to a friend- Pros mentioned:Print quality
Time will tell, but it's ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The features seem pretty decent, but the build quality of this printer seem a little subpar for the price point. The main reason I bought this is because of the ink tanks. I'm hoping it will be cost effective in the long run, but the initial price of the printer seems a little steep for the quality and features of a mass-produced product. The paper tray seems particularly cheap because it feels like it could break each time you open it. There's no tray guide on the rear of the paper stack so it leaves you wondering if the paper is loaded properly, compared with older printers. The ink dispensing system seems very nice and easy to fill the tanks with no mess at all. I do wish there was some lighting inside the printer when you open the top because in a low lit room, it's hard to see inside when filling the ink tanks. The print quality appears to be great and the software seems to integrate nicely from the computer to the printer. I also like the minimalist, but very intuitive, monochrome touchscreen on the top front of the printer. I also like the color and overall visual appeal of this printer. I was strongly considering buying a color laser printer when I arrived at the store, but when I saw this printer, I figured I will give inkjets one more attempt because these ink tanks might save enough money to justify the printer.
I would recommend this to a friend Do not buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner never worked and the printer started going crazy and printing random pages or not printing at all after 3 months.
No, I would not recommend this to a friendGet It Together
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No review; no one from the Geek Squad has yet to come to my house to set up my computer or printer/scanner.
No, I would not recommend this to a friendWish I had bought a step up from my old HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated Complicated. Complicated. Complicated.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than one issue. Printer head issue and Wifi connection issue. Printed fine for maybe first couple weeks. Not staying connected and the printer head issue.
No, I would not recommend this to a friendSmart tank 7602 allin one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The updated printer was suppose to connect to the computer and cell phones easy. Wrong. Very frustrating!
No, I would not recommend this to a friendPrinter
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan due to not using printers often so ink runs out. Also doesn’t have features I wanted in printer such as automatic double sided printing
No, I would not recommend this to a friendThey dont make them like they used too
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this unless you get the replacement plan. I didn't and it lasted only 4 months
No, I would not recommend this to a friend