Customer Ratings & Reviews

Great customer service!! They are friendly, patient, bilingual, knowledgeable, and give you the confidence to buy the item your are in doubt of or even have a change of heart and totally go with a totally different brand!

Once successfully installed via ethernet it worked and continues to work perfectly. I don't have wifi enabled on anything so connecting to my network was a bit of an issue that was resolved quickly once i discovered where to look and what to do. The big selling point for me was the approximately two year of ink supply and, at current prices the low cost of ink when the time comes. It was also on sale for about $15 more than the ink cartridge version. All of my printers over the years have been HP products. This one replaced a 15 year old that just gave up.

After losing all my electronics in a Cat-5 hurricane Ian, then again in Cat-4 hurricane Milton several months ago. I love the concept of this printer, it is smaller than the replaced Office-Jet series much bulkier printer. Although I have had to swap it out several times for a variety of reasons, I'm hoping all the kinks are all worked out now. Depending on what you are using the printer for, will determine if this is the product for you.

So far I like everything about the printer. Trying to set up the scan feature. The printing quality is very clear.

The price was right for my pockets. The ink holds longer and prints faster compared to my old printer. The associate made sure that I was taken care of.

LITERALLY THE BEST PRINTER EVER!!! THE COLOR ON THE PAGE IS ABSOLUTELY AMAZING QUALITY AND I LOVE THE FACT THAT I DONT HAVE TO DEAL WITH THE INK CARTRIDGES AND IT’S JUST REFILLABLE! I HIGHLY RECOMMEND THIS ONE EVEN THOUGH ITS ON THE PRICEY SIDE BUT STILL WORTH IT AND IT FOR-SURE WILL LAST LONG! SET UP INSTRUCTIONS WERE ALSO VERY EASY AND UNDERSTANDABLE.

The HP Smart Tank 7602 is excellent. I don’t have to buy the printer cartridges anymore and use less ink. Paid for the extended warranty and was worth it because at 11 months of use the printer heads showed an error. Took the printer back to Best Buy and exchanged it for a new one. Had to buy a new warranty but would have paid more for new printheads.

I’ve had the HP Smart Tank 7602 for seven months, and it has been outstanding. Print quality is sharp, the refillable ink tanks last forever, and setup with Wi-Fi and the HP Smart app was simple. It handles documents and photos equally well, and the ADF and duplex printing are great time-savers. Reliable, quiet, and incredibly economical—one of the best printers I’ve owned. Highly recommend.

This is the best setup I have ever had-All-In-One and so much easier than fooling with ink cartidges. Great machine.

Imagine a world where you go to print something and it acutally prints! No "replace the cyan" no "i can't remember how to be a printer". You go to print, and it prints. This is the best printer I've ever owned. So far, everythign I've asked it to print has actually printed, the first time, without arguing with me.

Over all great printer. Quality is superb. Initial set up does take a little time, but well worth the effort.

Excellent printer. Quick, easy setup. Worked immediately.

I was in search of a new printer after my old one decided to quit. The HP 7602 popped up and really intrigued me and after purchasing it, loved the simplicity of use and how easy it was to set up and use. I would highly recommend to anyone needing a new printer

Does exactly what we needed and easy to use. We went through three printers before this one.

Expensive but better than the other printers I have bought. So far so good. Hoping it stays that way. The usual problem is often WiFi connectivity and finding printer. So far that issue hasn’t been too bad. 5 Star for now.

I love this tank printer!! it seems to go off-line a lot. Other than that, it prints, very clear and vibrant colors. Easy set up. And ready to go!! Just love it.

This printer is great. The setup was easy and it connected to my Wi-Fi network with no problem. These days I just want technology to work. I had purchased another tank printer and the setup was terrible even with the Geek Squad person setting the other printer up. This printer went in with no problems. We were tired of replacing expensive ink cartridges. Now my non-technical wife can print and scan documents without any issues. The ink should last a long time, so we shall see. For now, everything is great.

this product is doing great! so far no issues. easy setup and very easy to use

This printer one of the best printer's that i ever purchased easy to use Easy to set up prints best colored images im so happy with my purchase i will recommend family and friends i will give this printer 10 stars for the value and Clarity picture so i did invested my $$$ in a printer tgat will give me the best pictures and images i love The best buy service and HP printer is one off the best Thank you guys .

I cant believe how easy set-up was. HP has come a long way from the ink cartridge days. I have printed, scanned, both on the glass and feed copies to scan and save and it worked flawlessly. I even printed a copy to my printer from my phone from 300 miles away through my wi-fi. I would highly recommend this printer for a student, home owner, or small business. I use it weekly.