Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.89
The comparable value price is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1687 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,687 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A Printer for Volunteer Work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. [But Note: if you are only using an iPad for printing, then the directions should state that you should NOT use the HPSMART app. I could not print at all from my brand new IPad Air. I had to remove the app in order to print.] THe print is very crisp looking and very professional. I need legal size prints some times, so it does that also!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Save on ink

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and quality prints. Save $ on your prints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with all the right features. Highly recommended it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    A GREAT All-in-one inkjet printer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup for this printer was provided in a simple, step by step order. The printer's functions (print, color print, duplex printing, scan and scan with document feed) all worked first time and worked without error or problem. It was a dream to set up, and it does what it should, quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome printer!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! Colors are crisp. Very easy to use off of your phone or laptop. HP has always been my choice of printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Decent printer so far.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appears to be a good printer in general. It has some quirky settings and was not as easy setting up as it should have been. The LED screen on the top takes some getting used to. No printers are as user friendly as they should be. No manual of course. Hopefully the ink system is better than the old cartridges and cheaper! Fingers crossed this lasts for a few years. My beef with all the wireless printers are that they don't stay online - but this one is way better than the Brother laser printer I had that was the worst wireless printer I have ever used!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well so far it has been the best investment i have made .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peasy to install ink cartridges and works beautifully!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for the family

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 7602 printer has been a great printer for our family so far. It was super simple to set up, even for a not too tech savvy person like myself. It prints great! Colors are great! The large ink tanks last way longer than the old style cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been an amazing upgrade. The setup was very easy and it simply prints from multiple devices; Dell, HP, Mac and any phone. Haven’t used photo quality printing yet but I’m sure it will do great! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good upgrade printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer to replace the old school cartridge printer. So far after just a couple months this is a great printer. The ease of filling and just topping off of ink is great. The print quality is just as good as the old printer. The price was a little expensive for anyone on a tight budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good features not much to dislike and easy to use.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to dislike better then last one and i like it prints on both sides of paper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best printer !!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer, I’ve had to update my old one and it was thhe best decision I could of made. By getting this all iin one , so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    HP 7602 Looks Like a Winner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product with easy set-up, reasonable speed, and good printouts. The detachable head is a big plus for cleaning and the ecotank will save a lot of money on ink.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect printer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my point of view this printer works perfectly. I could be in the toilet once it’s on I can print . Setting up was no problem, properly instructed how to set it up with the barcode. I haven’t tried the fax yet hopefully no problem also. I will definitely recommend it .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Malfunctioning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial it was working perfectly, I bought it in May . I nearly use it. But now it keeps working on its on even without being touched which is very strange.you will just see papers coming out for nothing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer so far! Not sure what else to say. I think the ink will pay off in the long run

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrating WiFi setup process

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it up. Printed one document. That’s fine so far. The WiFi setup is a bear. Repeated failed attempts using HP “smart.” Yes, there’s a reason I put that word in quotes. Finally set it up manually in the display, which was simple once I figured out how to navigate. (Like texting on an old flip phone, but it finally worked like a charm.) Recommending it bc of the tank and the all-in-one. Bought it during a sale; not sure I’d pay the current price.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    A great HP printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had the printer for a month or so, but it is by far a much better quality than any other printer we’ve had. I believe the ink bottles are easy to install as well as the entire set up of the printer. Would recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job printing. The ink also lasts longer than other printers.

    I would recommend this to a friend