Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • HP Smart Tank 7002 3 years of ink included HP 31 (Cyan) 79 ml HP 31 (Magenta) 79 ml HP 31 (Yellow) 79 ml HP 32XL (Black) 175 ml
  • hp Smart Tank Printers - Best everyday print quality - Easiest-to-use tank printer - 3 years of ink included* - Self-healing Wi-Fi - Easiest-to-use print app *Based on 200 pages per month. Packaging may differ.
  • 3 years of ink included* Print up to 8,000 color/6,000 black pages with included ink bottles. *Based on 200 pages per month. Packaging may differ.
  • Best Everyday Print Quality
  • Mess-Free, 15-Second Ink Refill System Magenta 31 ml Oz Bottle
  • HP Smart Tank 7602 - Print - Copy - Scan - Fax - Color HP AI enabled Print up to 15 pages per minute black, 9 pages per minute color 3 years of ink included* Self-healing Wi-Fi & wireless printing 250-sheet input tray Auto document feeder Auto 2-sided printing *Based on 200 pages per month. Packaging may differ.
  • Which HP Smart Tank is right for you? 7001 Perfect for Home/Biz Functions: Print, scan Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Wireless Self-healing dual-band Wi-Fi Ethernet Auto document feeder 7301 Perfect for Home/Biz Functions: Print, scan, copy Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Self-healing dual-band Wi-Fi Ethernet Auto document feeder 7602 Perfect for Home/Biz Functions: Print, scan, copy, fax Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Self-healing dual-band Wi-Fi Ethernet Auto document feeder
  • Perfectly Formatted Prints with HP AI - Remove unwanted content - Optimize ink usage - Reduce wasted pages Before HP AI After HP AI HP AI: Requires Windows 11. HP AI features are available in U.S. English only and require a U.S. location for printer setup. Availability of features varies by supported printers. Requires HP AI-enabled printer set-up after September 15, 2025, and the HP app. Internet access is required and must be purchased separately. Wireless operations are compatible with 2.4GHz and 5.0GHz operations only. Learn more at hp.com/go/mobileprinting. To learn more about HP AI features and capabilities, visit hp.com/HP_AI.
  • Perfect for Office - Cartridge-free printing with a refillable tank system - Color documents, presentations, brochures, flyers - Print web pages and emails just the way you want—HP AI easily removes unwanted content
  • Print, scan, and copy from the HP app.
  • - 35-sheet auto document feeder - Magic touch panel - Flatbed scanner - 100-sheet output tray - Low-on-ink sensor - Borderless printing - Front USB port - Smart-guided lighting - 250-sheet input tray
  • Self-healing Wi-Fi® detects and resolves connectivity issues.
  • Protect against viruses and malware with enhanced security. HP WOLF SECURITY HP Smart Tank 7602
  • 9.46" H 14.33" D 16.83" W
  • In the Box HP Smart Tank 7602 All-in-One Includes 3 years of ink* *Based on 200 pages per month. Packaging may differ. Original HP 32XL and 31 Ink Bottles Black, Cyan, Magenta, Yellow Power cord
  • Complete tasks with the magic touch panel's intuitive interface. Copy uncommon min - no physical or software experiment coren inventa omos an the nation, SES res PAES 1E tyrorgh ngorous LAe as o - The Y ths IU TAm provision M pHCDROuSY n 1 tubfwld noticar - the - tyBicatiV dats a Mas conclusions Sd saSTS sart deckinved saie ponmant aroh OME on umais nAs Th Brose Dureim economic an ThE mmentary Booer DR Mile Caesic ana presrigiou M of Simmel a The (19OS Money t wmr George effects moterity) 15 T ThE mhe ThE rolation - Dichard To - anas U Weder a Vretie analysing - 1has o Hoosooiy the works anas in DA To include The ntuertial social works and Smmet's Peter Tien Ethic GorDe Mare har modais Swetberg 5% Input-outout Tnear methods STATUS aman common
  • Quickly copy and scan with the 35-sheet auto document feeder. Water is one of the most precious resources in the world. It plays a crucial role in our daily lives, and it's important to conserve it. Did you know that: - 2.5 billion people lack access to clean water. - 79% of the world's water is used for agriculture. - 24% is used for industry. - 92% of the world's water is used for energy production. Water is essential for life, and it's important to use it wisely.
  • Save time and paper with auto 2-sided printing.
  • Fax ports USB 2.0 (for connection to PC) Ethernet port
  • Made with More Than 25% Recycled Plastic
  • hp America's most trusted printer brand
  • Tech Tips - HP Home Office video 3 minutes 18 seconds
  • HP Smart Tank 7602 Testimonial - Matt video 0 minutes 30 seconds
  • HP Smart Tank 7602 Testimonial - Amanda video 0 minutes 29 seconds
  • HP AI-Enabled Printing Testimonial video 0 minutes 15 seconds
  • HP Start Tank 7602 Overview video 1 minutes 19 seconds
  • HP Smart Tank 7602 Features video 0 minutes 35 seconds
  • HP Smart Tank 7602 Unboxing video 1 minutes 04 seconds

HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue

Model:
HP SMART TANK 7602/28B98A#B1H
SKU:
6498190
Highly rated by customers for:
$349.89
Save $120
Comp. Value: $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1827 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,827 reviews

  • Excellent Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and connect with my computer....I was able to put the ink... Very good and quick connectivity with my phone and computer...Very good product..

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Scanner Feeder Issues

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Holds a lot of ink. Worth every penny so far. My only issue is having to download the app to operate and the Scanner feed is horrible. System errors always happening

    I would recommend this to a friend

  • HP 7602 Printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 7602 works great. Prints beautifully and with ease. Great not having to purchase those expensive ink cartridges

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Mr Austin Kilbourn

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink printer is just a perfect for our new laptop. Great addition and price. Also i met the rep for hp. Very good product. Thank You. Excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    A great HP printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had the printer for a month or so, but it is by far a much better quality than any other printer we’ve had. I believe the ink bottles are easy to install as well as the entire set up of the printer. Would recommend to friends and family.

    I would recommend this to a friend

  • Disappointed with Best Buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the printer. Had an issue with the paper loading, but the HP tool fixed it. What I didn’t like was I bought a different HP printer from Best Buy that wouldn’t work at all. I had to pay another install fee for both. Evan though the first one wouldn’t work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Fantastic printer!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer!! Quick printing speeds. The photos it prints are amazing! The interface is great and the setup is a breeze. Can’t say enough good things about it.

    I would recommend this to a friend

  • Poor product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer is horrible. It constanly giving a message that there is a paper jam, you cant send a docume t from your phone to print, it had to be sent through s website to print. If there is a servive issue HP requires a charge that you have to pay even for a brand new printer. The alignment is crooked no matter how many time i have to realign it. Just a very poor unreliable product…… i do not recomend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Printer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing printer with feedereink last 8000 prints no need for a subscription

    I would recommend this to a friend

  • HP remains the best.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always chosen HP printers above others. The printer is dependable and has no issues with WiFi printing. That being said, the set up to scan to email is cumbersome. I am a user not a programmer. I wish it was easier, as I gave up and scan to a flash drive then email. Extra steps, but it works. I have a company issued competitor, I wish it was an HP.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Home Run Hitter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the printers I have had, this version of HP is the best. It comes up quickly, it is very easy to get online and connect to my wifi. And last, the folks at Best Buy were the most knowledgeable and helpful when I got conflicted about what to buy for a new printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    HP Smart Tank 7602

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really have been needing a home printer and the HP Smart Tank 7602 has blew our expectations out of the water! From the ease of access to the ease of filling the ink, top to bottom best printer we have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of printed matter is exceptional. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    HP printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. It is fast reliable and easy. The app is very helpful. I couldn’t be more pleased with my purchase of the HP printer I just purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    New Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, very clear prints, love it. Recommend it highly.

    I would recommend this to a friend

  • Pretty Awesome Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better printers I've had over the years. Would give it a 5 star but the print speed was just a tad bit underwhelming. Still, it's a pretty nice printer and all the functions you get for the price is definitely worth it. It's also pretty compact too so there's not too much to worry about as far as sizing goes.Overall, I'd say if you're looking for a printer that gets your money's worth, then this is pretty much it. Like I said though, print speed is a bit on the slower end in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer Very good device, it's just what I needed and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    HP Nailed it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Canon printer would not hold a connection and drank ink like an alcoholic. This new printer is great and I don’t have anything bad to say about it. Filling the tanks was a flawless process and I was certain there was going to be a spill, so I had paper towels ready. I could have filled them blindfolded, it was super easy. It prints fast enough and I have also printed some photographs that look like good. I have also sent a 42 page fax as well and you really cannot beat the fact it comes with so much ink.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    smart printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well however the HP customer service is terrible

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    HP printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Satisfied customer and enjoying shopping at Best Buy.

    I would recommend this to a friend
Page 23, Showing 441-460 of 1,827 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.