Customer Ratings & Reviews

Copy quality good. Machine not very user-friendly. Frequent paper jams and low connectivity at times.

Jose Juarez is an outstanding Sales Professional. He’s been knowledgeable on multiple product we have purchased (most recently a PC and printer). Jose is very personable and always available when we notify him we’re coming in for a purchase. He makes it so easy and seamless I always think of Best Buy first when we have a need.

Easy setup. Ink last and quality of print looks good.

coming from a color laser that just doesnt have manufacturer support anymore, this printer is ok, it prints nice and the colors are nice.. i dont like that hp uses proprietary middleware for it, but it is what it is.. scanner works good too. i opened a support ticket with hp because i couldnt get some of the features to work (like firmware update) and im pretty sure the solution was to just give up.. but it all works fine, so no real (valid) complaints. i was gonna get another laser but dont use a printer much and bubblejets tend to dry out.. from what i've read these tank printers can sit for a long time and still work, so we're giving it a shot..

The printer worked as expected. No problems. I love how a person can see the ink from the outside. However, it doesn't have 2-sided printing

Love the idea of liquid bottles for the ink. Very quiet machine. Haven't figured out all the abilities of the printer yet but seem like it will be fine.

As with any new piece of equipment, it took a while to get this printer set up and connected to my desktop. I will say it was not as easy as the sales agent said to get the initial set up complete. I had to call the Geek Squad for assistance! However, once it was set up, I love this printer! Would recommend to all.

We really have been needing a home printer and the HP Smart Tank 7602 has blew our expectations out of the water! From the ease of access to the ease of filling the ink, top to bottom best printer we have owned.

Very easy to set up. [But Note: if you are only using an iPad for printing, then the directions should state that you should NOT use the HPSMART app. I could not print at all from my brand new IPad Air. I had to remove the app in order to print.] THe print is very crisp looking and very professional. I need legal size prints some times, so it does that also!

Fantastic printer!! Quick printing speeds. The photos it prints are amazing! The interface is great and the setup is a breeze. Can’t say enough good things about it.

What a fantastic buy. The copies are great quality. Best purchase .

This Printer is horrible. It constanly giving a message that there is a paper jam, you cant send a docume t from your phone to print, it had to be sent through s website to print. If there is a servive issue HP requires a charge that you have to pay even for a brand new printer. The alignment is crooked no matter how many time i have to realign it. Just a very poor unreliable product…… i do not recomend.

One of the better printers I've had over the years. Would give it a 5 star but the print speed was just a tad bit underwhelming. Still, it's a pretty nice printer and all the functions you get for the price is definitely worth it. It's also pretty compact too so there's not too much to worry about as far as sizing goes.Overall, I'd say if you're looking for a printer that gets your money's worth, then this is pretty much it. Like I said though, print speed is a bit on the slower end in my opinion.

The Hp 7602 printer is definitely an improvement in print clarity compared to my Epson 4720. If the ink lasts as long as advertised then it is a cost improvement also. On the down side, this printer is noticeably slower to print, especially when the process include printing on both sides of the page. It also takes a bit longer to turn on and get ready. I was aware of these conditions prior to purchase and chose this printer due to it's overall performance

We were looking at an Epson or an HP printer. Started leaning to an Epson after reading reviews, but when tested it at Best Buy, that changed our mind on the spot! Epson seemed kind of cheaply built, not impressed. After test printing a couple of pages, we were sold. Best Buy also took in our old HP printer and gave us $30. The tank printers are a little more expensive, but longer time between refilling ink.

Great deal. So far very happy. Set up was very straightforward and HP site quite easy to use. Particularly appreciated that BB took my old (dead) printer for recycling, saving us that headache.

The price was right for my pockets. The ink holds longer and prints faster compared to my old printer. The associate made sure that I was taken care of.

This product is amazing. It is fast reliable and easy. The app is very helpful. I couldn’t be more pleased with my purchase of the HP printer I just purchased.

Easy to set up and it works flawlessly. I signed up for the All-in plan and much to my surprise i reveived a 2nd identical prinyer.

Great printer. Easy to set up, easy to use and good size ink tanks are great. Save money on ink cartridges.