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Customer Ratings & Reviews

Your price for this item is $349.89
The comparable value price is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,688 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer Positive Move

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth the investment. Easy setup, quick and quality printing. So glad I purchased this!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While setup was not seamless (had to remove and reinstall hp app several times), printer function is exceptional. WiFi connection is stable, print quality and speed are great. I like the paper tray and it’s capacity. Overall I’m very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Review of HP Smart Tank 7602

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality printer. Very easy to set up and use. Great for home office

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    BEST PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING QUALITY. EASY SET UP. LOVE THE ABILITY TO PROVIDE USER ACCESS TO THE WHOLE FAMILY.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and works well. Looks nice. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous HP printer decided to bite the dust, so I decided to get a printer with ink tanks. So far, the printer is working well. It prints wonderfully from my smart phone and computer. I haven’t tried a bulk printing load yet, but I have no doubt it will handle the job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well and it has all the features I need. It will be good to not worry about ink running out in the middle of printing. I will not have to keep spares on hjand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy and has worked excellently so far!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Printouts are of excellent quality and are produced quickly. The installation process went very well. The Geek Squad technician was very efficient and provided helpful information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience and great product. Very easy to install. It works like a dream. Have had many printers and this is the one 2 purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, the Bad & the Ugly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large ink bottles. I don't like the small display panel and the hard to push buttons on it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overpriced for the quality of its construction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to fill the ink tanks the wi-fi capabilities are recognized by all devices so far. It does take some time for it to be ready to print or scan. The software gets the basic jobs done but doesn’t give you the creativity as that in older HP printers that I’ve owned in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart tank is working very well so far. no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, nice sharp copies, love being able to slide in original without opening the top. Very slow at printing colored copies!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. A little difficult to set up. Produces good quality output. Love the ink bottles instead of cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome prints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints are awesome! Easy to set up. Easy to connect to phone and computers. Printing is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Senior Vice President

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the printer I wanted. I am happy with it. I would recommend this HP printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Not so much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints nicely, including 7 photos. However, the printer used an entire tank (1/2 of a XL bottle) of black ink for 74 pages. Supposedly that amount of ink is good for up to 2500 pages (where did the ink go??). Set up easy for printing but not easy for scanning. My previous Officejet was so easy for all setup. This unit does not have "scan to computer", but instead has wifi direct in its place. Apparently, you have 2 options, wifi (through the router) and wifi direct where the printer, or laptop, or whatever acts like the router. It's either one or the other, not both. I have yet to figure it out. It asks for STMP etc (or something like) and I have no idea where to get that info. HELP says to contact the person who set it up. Well, that would be me. But between the printer and laptop (and HP Smart app), I can scan to my laptop. But set up is not easy for scanning. If I had it to do again, I would probably go back to Officejet, despite the VERY high cost of ink. One more issue on printing photos -- the paper tray can adjust to the width of the paper, but NOT to the length. I put in 5x7 photo paper. But the printed photos were missing approx 1/4 inch of photo (5x6.75, with 0.25 white strip). That truly is in not good. But the quality of what did print was very good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, like option to use LAN cable or wireless. Great ink supply, like being able to see ink levels and easy to fill without making a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. No complaints at this point. Easy setup. Quality print jobs

    I would recommend this to a friend