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Customer reviews

Rating 4.4 out of 5 stars with 2121 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional print quality and the overall ease of use provided by this device. Users frequently highlight the quick and straightforward setup process, as well as the seamless connectivity options. Additionally, many appreciate the quiet operation and the compact size, which makes it a perfect fit for any workspace.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,121 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy Set Up and Economical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced an older HP All-in-One Model. So, HP Smart app was already set up on both computers allowing “user friendly” set up up of new Smart Tank printer following step-by-step instructions. No issues connecting to wireless network allowing ability to print from multiple computers and iPhone. New ink tank system is definitely more economical than using cartridges. No waste! Have had this printer one month. Only regret is I did not purchase sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Brand new and doesn’t always work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice.. but for some reason it just stops printing in the middle of the print session and it will not print anything else until I turn it off and back on. It’s brand new. I’ve only had it a month and only used it 5 times. Very weird and considering getting my money back but it’s too much trouble and I need a printer for my children’s homeschool. Overall, if it would work properly, I’d give it 5 stars. I like everything else about it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Home/Small Office LaserJet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this a few months ago and really like this printer. It replaced an older HP (B&W only) model and is so much quieter. Print speed in color is good, and I have had 0 jams or issues with it under moderate use, including duplex printing, which it does quite nicely. When powered on, there is a continuous light, which some have mentioned is annoying if the printer is in a bedroom. I have the printer on a 7pm to 7am power off/sleep schedule in my office, so this is easy to work around. Ink levels show almost completely full still, so that‘s great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is useful and works well. I was having trouble with printing before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    BEST Printer ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever owned. Great color, easy to set-up, easy to use. I love this printer and plan to stick with the HP family of products.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This is beyond what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Efficient and effective printer. Reliable too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good, but could be so much user friendly.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like having to use the app in order to use the printer. It is connected to my laptop. Regular printing works fine, but to scan or copy, one has to use the app. It is just another step and shouldn't be necessary. The ink seems to last longer than the ink cartridges. I have only had the printer a few months, so I haven't had to replace the ink. Replacing the ink was the easiest thing so far. Also, this printer jams ALOT. The paper tray is weird.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, colors are great and it's easy to use. A bit complicated to set up but there are You Tube videos to help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Works great. Will need to see what happens a year from now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer Update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have an updated printer. It solved all my previous issues that I had with my old printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    narrowing my options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sales person helped me select the HP Printer that I purchase. Besy Buy sales person helped me select the HP printer I purchased. He answered my questions about its features thereby making it easy for me to make my selection. He also made it simple to purchase the item.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printer 5 star

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow so hapoy the salesperson advise me of the quality of this printer easy ink refill very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finally Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this one better, it is easier to operate. Took no time to set up and my printing world is perfect now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 7602 Smart Grid

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP 7602 Smart printer was easy to install.. the included over two-year supply of ink is also installed with ease and knowing that I won’t have to worry about running out of ink makes using this printer a breeze. The print quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Almost to easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up every feature from WiFi to ink tank fill

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Finally - an HP printer I can afford to keep in in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate HP’s printer and ink strategy. My company made the mistake of trying their instant ink program and immediately regretted it. Our printers were reprogrammed to not accept any recycled or alternate brand ink cartridges. We have several HP printers and I swore we would never get another. After extensive research, I decided to try the HP Tank style ink printer. It is super easy to refill, lasts a long time, and is much more cost effective than regular HP cartridges. I may stay loyal to HP after all - we’ll see if they try any wonky restrictions over time……

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Nice home- small office printer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Tank Printer with 4 easy ink bottle's for replacement. Fast printing with easy printer head replacement Fast printing, quick setup with scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine works well/had problem with first one and had it replaced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer worked as expected. No problems. I love how a person can see the ink from the outside. However, it doesn't have 2-sided printing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer for the price. Free ink for 3 years is a plus also

    I would recommend this to a friend