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Customer Ratings & Reviews

Your price for this item is $349.89
The comparable value price is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,688 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer. No problems so far. Seamless process getting started.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    It works, but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does great when you just use black ink. However, it is dissappointing when printing in color. The colors are faded and way off mark. For instance...if my document has red letters, it prints with a pale, pinkish/magenta color. The same is true with the other primary colors. The same hold true when making copies of a color document. The printer does print relativelt fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    enjoy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very quick and easy to set up. Print quality is perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dream Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my last printer, this machine is a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Rafael

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way. Very easy to install Great printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prints are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was somewhat hard to setup but once we watched a video we were making it harder than we needed to be. But the color in the prints are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and all functions are operational.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect during setup to have to load ink into the ink wells, but it was quick, very easy, and there was no mess whatsoever. It was easy to connect to my network and immediately start wireless printing. And the print quality is very good with this printer. Overall, good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had HP printers. This is as good if not better than my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far I really like this printer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they aren't as simple as they once were but online setup instructions will walk you right through. I think it will do all I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once i got it up and running this printer works great; but the setup was horrible and I had so many issues. I was on the phone with HP tech support for almost 2 hours because they were also having issues with getting it to work, but finally we did and I haven’t had many issues since.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the ink tanks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer!! I have always had HP printers, and this one has exceeded my expectations with the ink tanks. In the past my inkjet cartridges could dry up before the ink was used up. Very easy to operate. I will be purchasing again for a different office setting. A+++++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    AAA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, no problem with installation, great printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Smart Tank 7602

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get it up and running; prints very well! Scanning is very easy, too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    3rd time wasn't a charm :-(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through 3 in 4 months. The first one the power cord would not stay in. The second one the ink exploded inside and coated everything in black. And the third and final one the paper tray stopped picking up the paper in the middle of a job and never worked again except for plain copy paper. I had made thousands of prints on sticker paper on the second one. That being said, I'm heartbroken because the print quality is the best I've ever seen, blows Espon out of the water, hands down!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    "work tank"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart tank printer is a "work tank" -it seems to get each task completed quickly and efficiently. it is reassuring to not need ink refills at every turn and have the variety of functions - fax, copy, print at my home office.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent All-In-One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned an Epson Ecotank printer and replaced it with this HP Smart Tank 7602 All-In-One. The setup was easy and I was up and operating in a few hours. The phone application, HP Smart, works well. I've used the printer for about a month and have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new printer. The salesperson recommended the HP-Smart Tank 7602 based on my need. I'm very happy with the purchase. The printer is bluetooth enabled so connects seamslessly to my computer. Printer is fast and scanner is easy to use. The ink tanks are easy to fill and mess free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer, photo's are very good. Easy setup and ink tank last longer expected. We had no worries so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    It is a Smart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then expected easy to use ink bottles are great

    I would recommend this to a friend