Customer Ratings & Reviews
- Model:
- HP SMART TANK 7602/28B98A#B1H
- |
- SKU:
- 6498190
Customer reviews
Rating 4.4 out of 5 stars with 2025 reviews
(2,025 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the printer's print quality, noting that the pages print out super clear. Customers also appreciate how easy and straightforward the printer setup process is.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works just fine and it has ink level on the front panel
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Hp smart tank 7001
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an older printr HP SMART TANK 7001. upgraded to a newer model HP SMART TANK 7606 IVE SAVED LOTS ON MONEY ON PURCHASING INK
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Love my printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Great print quality and easy to use.Perfect for my needs.
I would recommend this to a friend Rated 3 out of 5 stars
Malfunctioning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initial it was working perfectly, I bought it in May . I nearly use it. But now it keeps working on its on even without being touched which is very strange.you will just see papers coming out for nothing.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Love this printet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use printer. Love the quickness of availability when printer is turned on. Prints beautiful color photos.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Second one worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First printer would not recognize the print heads. Best Buy replaced with new one, which works very well. Happy with printer, and very happy with Best Buy’s help and the ease to get a new replacement printer
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Best Printer at Great Price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Printer at a good price. After years of having to purchase expensive ink cartridges, there's a solution. Get a Smart Tank printer. I seem to print a lot, and ink can be costly. This printer reduced to cost, and saves time not replacing cartridges too. I'm never looking back.
I would recommend this to a friend Rated 5 out of 5 stars
HP Smart Tank Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I have been looking for. I have not used it a lot because I am trying to use up my old printer's ink. It was relatively easy to setup. I like the ink replacement an the HP brand
I would recommend this to a friend- Pros mentioned:Print quality
Rated 4 out of 5 stars
Horrible color, dicey set up, works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a techy guy, a little complicated for me to set up my computers wireless connection. It takes the entire bottle of each color of ink that was prvided which was well thought out. All other office items in my office are Black, with my new printer only available in an off white color it looks awful in my office/mancave.
I would recommend this to a friend Rated 3 out of 5 stars
Good printer, IF you can complete the HP setup…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like several other reviews, my install resulted in the dreaded “waiting for setup ro complete” message on the printer’s display, which everything i could think & try for 1.5 hours didnt resolve. Ive been biulding PCs since 8088’s & DOS, so I’m quite familiar with needing the get the latest drivers and/or firmware. Built more PCs & bought/connected more peripherals than I can recall in the past 30+ years but once you get HP’s dreaded message, there’s no going back. Biggest mistake was following their HP manual included with the printer, which recommends their Smart app and using a mobile device. It took me 2 hours of chat w/ the HP rep where 1.5 hours had her logged into my PC to reset the printer twice, where even she couldnt get it fully connected until after the printer took a background software/firmware update on its own (w/ absolutely no indication it was doing this until after it completed it). Wish i could get the lost wasted 3.5 hours of my life back. Shame on you HP for your own documentation with the printer being so vaque & misleading. Bottom line: If you are a PC or Mac user, do the setup on your computer and foregoe their #1 step that suggests using their HP Smart app & your mobile device! Bought this HP Smarttank 7602 to replace a failed OfficejetPro 8600 (which I had first completely removed/uninstalled all software, so was starting with a clean slate). Build qualty of the 8600 was superior to the thin flimsy plastic of this 7602 & the original setup of the 8600 was a dream compared to this…
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 2 out of 5 stars
Not so much
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints nicely, including 7 photos. However, the printer used an entire tank (1/2 of a XL bottle) of black ink for 74 pages. Supposedly that amount of ink is good for up to 2500 pages (where did the ink go??). Set up easy for printing but not easy for scanning. My previous Officejet was so easy for all setup. This unit does not have "scan to computer", but instead has wifi direct in its place. Apparently, you have 2 options, wifi (through the router) and wifi direct where the printer, or laptop, or whatever acts like the router. It's either one or the other, not both. I have yet to figure it out. It asks for STMP etc (or something like) and I have no idea where to get that info. HELP says to contact the person who set it up. Well, that would be me. But between the printer and laptop (and HP Smart app), I can scan to my laptop. But set up is not easy for scanning. If I had it to do again, I would probably go back to Officejet, despite the VERY high cost of ink. One more issue on printing photos -- the paper tray can adjust to the width of the paper, but NOT to the length. I put in 5x7 photo paper. But the printed photos were missing approx 1/4 inch of photo (5x6.75, with 0.25 white strip). That truly is in not good. But the quality of what did print was very good.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
HP Smart Tank Best Printer Best for Small Business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.print perfect; clear and sharp images easy to use for small business
I would recommend this to a friend Rated 5 out of 5 stars
Nice printer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Works very nice and the ink tanks are simple to fill.So far I really like it. The only drawback so far is it is a bit noisy when it prepares to print.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 4 out of 5 stars
HP inktank printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. Fast enough with black or color printing. My only complaint is the controls are not intuitive. If I just want to print manually. It’s always a problem
I would recommend this to a friend Rated 5 out of 5 stars
Fax, color, black and white
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works absolutely perfect! Only used a few times but the wireless is so easy to use, anybody can figure it out!
I would recommend this to a friendRated 5 out of 5 stars
Amazing Printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is amazing! It is very easy to use and if the app is installed, you can print from your phone no matter where you are. Scanning through the automatic feed is a little slow but the additional benefits override that issue. Very convenient and easy to use!
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
enjoy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is very quick and easy to set up. Print quality is perfect for my needs
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice and easy to used. Good qualityand Accessibility.
I would recommend this to a friend Rated 5 out of 5 stars
Love the printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love tge printer. Easy set up,quick response time.
I would recommend this to a friendRated 5 out of 5 stars
Easy set up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good so far not sure about the 2 years of ink though.
I would recommend this to a friend





























