Customer Ratings & Reviews

Like but frustrated that it keeps needing to be reloaded to my computer. A friend said we have a slow internet!

Only way to go with printers now days avoid the ink deals from HP they haven’t much control

Cord kept falling out, would “sleep” and not wake up to print, some paper jams. HP Insta Ink kept charging/billing me after cancelling when previous printer crashed. I emailed and spoke to representatives several times; 2 1/2 months later HP informed me my account had been suspended. Stay away from their subscriptions.

Very disappointed with HP. Please lower your expectations with this model. The set up was seamless but that's the end of positive statements. The touch commands are horrible. The copies are not as crisp as my older HP laser model. Sometimes it print both sides, sometimes it will not. Sometimes it will not print at all!

It works great and has nice color. I wish it had an easier understanding of how to use the ink verses ink cartridges.

Best Printer choice for us as it scans, faxes, copies in black and in color and uses ink instead of toner cartridges which we have not been able to find anymore.

I am constantly having to unjam the paper jams. I can hardly print more than a few pages without it jamming. Having gotten use to brother laser printers, I forgot how bad these cheap HP inkjet printers are.

Very good printer from HP functioning as mentioned with good build quality. Only issue is with the HP app the email configuration is not available for scanning the docs

This printer is not user friendly. I frequently must "unplug" and restart - after sending something to print. For whatever reason the document gets stuck in the buffer after giving the print command. Not easy use like my last HP printer which I had > 10 years. I chose this one hoping for "ink" savings, still under evaluation.

I should have listened to the reviews. I’ve had this $357 dollar printer for 6 months. Only used it at home and very light use. Now, every time I try to print anything it says “printhead failure”. I’ve tried cleaning the printheads and still nothing. I can’t get it to do anything when printing from my laptop, but if I print from my phone it will occasionally work. But I literally have to shutdown the printer first (sometimes several times) and then print. FOR EVERY SINGLE PRINT JOB! SHUTDOWN…THEN PRINT. Save yourself a headache and go with a different brand.

Excellent painter is very cost-effective for small size business and heavy home office

colors were not a sharp as my old hp officejet, but ok. had issues connecting print/scan functions with my windows 7 pro, microsoft no longer provide updates, but finally after couple hours of repeating reboots and running install software, printer installed. I would recommend printer for only users with fully updated windows7 or later.

I have been using HP products for 45+ years. This printer is ideal for my wife's day-to-day stuff. Quality & Value second to none.

The printer looks modern with the mix blue and white, is very economic too. The price was good and has a lot of functions, in general looks a good printer.

Digital use selections could be more friendly. Expecting that practice will improve familiarity with selections options.

I am very pleased with the quality of the photo prints. This works super great from my phone as well.

Great printer. As a business that has multiple printers, big and large, we love HP-Smart 7602. It is very economical, and works amazing. I would buy again.

After purchasing 2 printers from another company and then return them. I am excited to state I found "the one" at Best Buy.

Im so happy with my new HP officejet Printer it has so many features an it even came with up to 2 years of Ink This was a great purchase

Easy setup, perfect for small office work. I have printed over 100 sheets and there is still plenty of ink left.