Customer Ratings & Reviews
- Model:
- HP SMART TANK 7602/28B98A#B1H
- |
- SKU:
- 6498190
Customer reviews
Rating 4.4 out of 5 stars with 2122 reviews
(2,122 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the exceptional print quality and the overall ease of use provided by this device. Users frequently highlight the quick and straightforward setup process, as well as the seamless connectivity options. Additionally, many appreciate the quiet operation and the compact size, which makes it a perfect fit for any workspace.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Rated 5 out of 5 stars
Very good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer and the super tank is better than having to use ink cartridges.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
What a A printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prince beautiful professional prints, they look like they came from a professional lab
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good item to have at home, I like it so much. My soon recoment it to me.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device with high quality prints. Also the ink costs are lower than what it takes to refill the cartridge printers.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ms
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding printer, easy to set up, load paper and connect to computer and internet.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Best print that I purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best print that I have purchased. It's easy to install the ink, makes copies, faxes, scans and prints. Love it!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was super easy and performance of this printer has been flawless. Love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer works really well for my needs. Was easy to set up and easy to use.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great buy for the cost.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively easy setup. I like the new ink bottles; it seems they will go a long way. Printouts look fantastic.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is superior to any of the printers I've owned. Well worth the money we spent.
I would recommend this to a friend Rated 5 out of 5 stars
so far I really like this printer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they aren't as simple as they once were but online setup instructions will walk you right through. I think it will do all I need.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy as 1…2…3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and installation! The free ink included filled all the tanks and it looks like that will last a long time!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
New Ink Technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best part is that you don't have to worry about buying expensive refills cartridges anymore
I would recommend this to a friend Rated 3 out of 5 stars
you get what you pay for with this model
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok for the price but the "lid" is really crappy and seems like it is going to break every time I lift it to place something on the scanner. The top feed will only allow about 10 sheets to copy or scan without it getting jammed. I got what I paid for and am making it work.
No, I would not recommend this to a friendRated 3 out of 5 stars
So so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it didn't. This is my second purchase of this printer, and I like the efficiency of the ink wells rather than the cartridges. After about 2 years, just outside of my warranty, one of the colors failed, and Best Buy or my HP app had no solutions other than a replacement. So, I'm trying again.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Best choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how clear and fast this printer is. Don’t have to buy those expenses cartridges every time you turn around
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nascar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.took awhile to get it hooked up to my WIFI, but onc installed its works great.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
HP Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact but mighty machine, loving the bluetooth, no more cords to trip over. Excellent print, good speed for my needs.
I would recommend this to a friend Rated 2 out of 5 stars
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware, the required software is cumbersome and intrusive, not to mention generic across platforms so it fails to help with detail issues. I bought this printer a month ago and liked the idea of having refillable tanks instead of buying whole printer cartridges. From the start, the printer produced a high-pitched, but quiet, whine. Think like the sound of high-frequency noise from old modems, but really quiet, however noticeable and annoying. The only thing that stops it is turning the printer off (mine is plugged directly into the wall socket so that HP support resolution didn't work). The biggest issue I now have is the inability to print to an envelope. I have attempted to print to an envelope only to find the text is jagged each time and unreadable. I tested out whether it was the envelope itself (thickness, material, etc), and printed using the MS Word Mailings tool, but with an 8.5 x 11 piece of paper in the tray. It had the same jagged text. I did some experimenting, thinking it was the speed at which the printer is set to print when it thinks it's printing to an envelope (an issue with laser printers), but, no, when the text is rotated it comes out jagged, envelope or not. So, I saw someone resolved that issue on a similar printer by simply installing the driver directly to their Windows machine. I tried everything to do this, but it just wasn't an option - you must use the Smart Tank App, and Windows simply states in the device details that a driver isn't needed. Since I didn't have this issue with our Brother printer, it must be an HP printer issue. Last, note that the setup is cumbersome and intrusive. You need to install the HP smart app - phone and laptop - in order to initialize the printer. It requires location permission, registering an account and more. In my desperation to print an envelope, I downloaded even more of the HP software and was disappointed to see how many times it required permission to send analytic data and the sort in order to provide support. Unless HP can contact me and resolve the envelope issue quickly, this is going back and I am going back to Brother printers.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Smart Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer and efficient on the ink. Good quality.
I would recommend this to a friend





























