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Customer Ratings & Reviews

$349.89
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Comp. Value: $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1827 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,827 reviews
  • Rated 5 out of 5 stars

    Thanks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace another brand 4 in 1 because I constantly had problems either with printing or scanning to the computer. This HP has worked well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, perfect for small office work. I have printed over 100 sheets and there is still plenty of ink left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer and being a smart tank. So much better than the other printers with their ink and less expensive ink. Amazing how far the ink goes. Printer is great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was quick and accurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service Excellent printer Prints from my cell phone And from my laptop Great investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for home office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for home office use with a little higher paper capability than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owener

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer it does what I need it for. I was able to install it easy on my laptop, IPhone, IPad. I still have to install it on my girlfriend's laptop, and phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been up to par. Instructions could have been a little easier for the normal consumer. But everything is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up wasn't that easy. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great though temperamental printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer however this is my second one due to it malfunctioning. Best Buy was SUPER helpful in providing a new printer to exchange!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DAVID

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLINE SET UP IS TERRIBLE PRINTER SCREEN STUCK IN MODE "THE HP SOFTWARE IS SETTING UP YOUR PRINTER". WE HAVE DONE EVERYTHING TO CORRECT. THE HP SMART APP IS VERY LITTLE HELP. KEEPS DIRECTING US BACK TO THE SAME SET UP SCREEN THAT THE PRINTER IS LOCKED UP IN. REVOLVING DOOR. PRINTS AND SCANS BUT WE CAN NOT ACCESS THE ON SCREEN APPLICATIONS FOR USE AS JUST A PRINTER.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great only two shortcomings one the feeder tray is small and second you cannot print two sided copies to two sided copies straight from the feeder tray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer working great so far! A little trouble reaching CS on phone but if you watch YouTube you can piece the installation together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't had too many troubles yet. A couple of fixable jams. Other than that it seems to be working well. The ink is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. just the printer we needed. Just a little hard setting up, but we got though it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY - Constantly jams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am constantly having to unjam the paper jams. I can hardly print more than a few pages without it jamming. Having gotten use to brother laser printers, I forgot how bad these cheap HP inkjet printers are.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how I don’t have to buy cartridges all the time for it. The only thing different is I would make the cord longer so you can set it on a bookshelf

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    P Smart Tank 7602

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperamental..........keeping wireless connection difficult as HP states it is not really compatible with Samsun computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    HP Smart Tank printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok, I've only used a couple times since installing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never got it to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to pick up paper. Got 2nd one with similar problem. Took in and got it to work. Took home and would not hp up to internet. After many unsuccesgul hours i returned it. Don't recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. could improve set up for wifi direct not everyone needs a network printer

    I would recommend this to a friend