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Customer Ratings & Reviews

Your price for this item is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1716 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,716 reviews
  • Rated 5 out of 5 stars

    BestBuy is the best for printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. I like the ink tanks instead of cartridges.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A real hassle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used HP printers exclusively for decades so when my faithful HP8715 developed problems I chose the 7802 to take advantage of the ink tank feature. As a total tech customer I called on a Geek squad setup. After two cancelled setups the Geek Squad determined the printer was defective, control panel didn't work. Got a replacement printer but Geek Squad kept cancelling appointments. I finally had to hire an outside service to set it up. Then Best Buy informed me that my Total Tech extended warranty only applied to the original printer. I've used Geek Squad for years and been delighted with the service until now. I use my computer daily and can't afford month-long disruptions in service.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok printer, wouldn’t buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ink tank design, but wanted a better duplex copying using paper feeder like my previous cartridge based OfficeJet that this replaced. Duplex printing works fine. Fax works fine, but must use HP Smart software. I don’t like the 2 line touch panel design on the top of this unit. I constantly get notifications of errors when printing, but have no actual errors. Seems like low memory or poor memory management. I also have had the paper output tray fall apart already. I feel this is isn’t the best HP can do for it’s customers. Overall, I wouldn’t buy this printer again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set the printer. Very good printing results in black and white, and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great and store tech knew his products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer and I live the smart tank feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this printer about a month ago and it’s so far working great no complaints at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but disappointing about the 2 year free ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer & Geek Squad service at home for setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent printer. The inks are in little bottles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Smart Track

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Superior paper handling. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my purchase and it doesn't use the ink up quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints a little on the slow side. Paper tray does not keep paper in place. You have to continually adjust positioning of paper. Sometimes goes offline. Fairly expensive to have these issues. Especially the poor quality of the paper tray

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Diane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like I can always come to you to get what I need. And love GEEK PROTECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to print remotely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need help setting the printer up to print remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my new washer. It’s quieter and gets the clothes cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Smart Tank 7602 wireless All-In-One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer is exactly what I wanted as a all-in-one printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the businesses needs perfectly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade from a hp 4500 series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refillable ink tanks. Love the smart display panel, very clean design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up and extremely efficient

    I would recommend this to a friend