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Customer Ratings & Reviews

$349.89
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Comp. Value: $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1827 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,827 reviews
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once everything is set up, this is a great printer, however set up is a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp’s quality is constantly on downfall. This is my 4th printer. The first was a photosmart.. although expensive to print, the quality was outstanding. But now the system is cheaply made, the software especially the web service portal are outdated. But yet they keep on increasing the price of their subscription printing/ink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer & Insta Ink issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord kept falling out, would “sleep” and not wake up to print, some paper jams. HP Insta Ink kept charging/billing me after cancelling when previous printer crashed. I emailed and spoke to representatives several times; 2 1/2 months later HP informed me my account had been suspended. Stay away from their subscriptions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Set up not bad. Print quality not as good as laser printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Quailty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 3 months after purchasing this printer I started getting false ADF Jam errors. HP customer service was of little help even though it seems to be a common issue with these printers. Now a year later the ADF jam error is non stop and only goes away after fiddling with the lid. Only then will the printer work for a short period of time. I will be choosing another brand to replace it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Smart Tank 7602

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nixe printer. Tge control panel has large print which is great for me.m as I have low vision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great price! Great item. I love the ink value. Not buying ink every other week now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far - however, the scanner and copier frequently jam or take multiple pages. The Smart Tank function is the very best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does the things that I need done. No problems and the picture quality is good. Ink tanks are a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer with amazing features such as duplex copy, the fax and scanning feature and the longevity of the ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this printer a few weeks and so far I'm loving it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a happy camper

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very nice printer, but difficult to use , paper wouldn’t go through correct worked this customer service, it was a joke. Took bite in shorts and got rid of it and bought a different one. Seems as though I got different answers from different people every time I called. Just got tired of run around.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but doesn’t allow instant ink so that is the only issue.I advise taking more time to read the info provided

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Smart Tank 7602

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good printer for copies. It’s not ideal for photos because they come out way too saturated. Also it just last a year, because the sensor of the printheads are damaged apparently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer I’ve owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome set up with remote scanning. The app with this is great and don’t have to change out ink all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how to use it properly yet but was able to set it up, thats great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP is a lightweight printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load, clunky and jams too much. I should have stayed with old reliable Brother printers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workhorse of a printer. No more expensive cartridges. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, really gets the job done and love the fact I don’t have to buy inc cartridges anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new HP Printer. Was a little hesitant to purchase this printer due to the ink cartridge refillable cartridges. It wasn’t a problem at all.

    I would recommend this to a friend