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Customer Ratings & Reviews

Your price for this item is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1715 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,715 reviews
  • Rated 1 out of 5 stars

    UNHAPPY CUSTOMER

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a lot of money for this printer, and when I need service after 8 months, I expect help! I was told by the Geek Squad that I have to pay $100 to have an in-home visit. I am a TOTAL TECH member ,and that does not help at all?!!! Dissatisfied Kent

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    How do I redeem the 2 years of free ink?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. Need to know how to redeem the 2 years of free ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer works great, very versatile. Hope the ink works as advertised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP printer not up to prior standards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. No ability to set auto on/ off. Two sided printing is not as good as before.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Printer

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect printer for my school needs performs just as I expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great project live it does a great job just what I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike in NYC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Responds as described. No issues. Overall very happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Quite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer the liquid ink is very modern nice but i returned it because the feeder don't work and jts a problem with this model...Refund foe a epson which was $150 cheaper and better..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Smart Tank 7600 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it three stars as it works well, no better no worse than my previous HP printer/fax. It does not get higher marks as I wish I had known it cannot sit idle for extended periods as the ink will dry out. Not helpful for someone who travels.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working good, I buyer it for my office work and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer %hhujhffggdghhftrftrfyttyttytry

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jams frequently with double sided printing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had as many problems with any printer as I have with this one. It Jams frequently when printing the second side of double sided printing. It works fine if I only do single sided printing. The automated document feeder for scanning documents does not work well either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My printer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures look really good, WiFi makes it really convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been unable to use this printer even though I spend 1.5 hours with IT/technical support and even after I am still getting repeated errors, often unable to turn off using power button. Repeated technical support needed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer copier scanner It works very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 7600 series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow, but overall a great improvement over my Deskjet 8600.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7602

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has functioned exceptionally well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer with many different features working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has all the functionality for my small business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer it does everything I wanted plus more

    I would recommend this to a friend
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