Customer Ratings & Reviews
- Model:
- HP SMART TANK 7602/28B98A#B1H
- |
- SKU:
- 6498190
Customer reviews
Rating 4.4 out of 5 stars with 1716 reviews
(1,716 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new printer it does everything I wanted plus more
I would recommend this to a friendRated 5 out of 5 stars
Finally an hp tank printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, been waiting for hp to start producing tank printers
I would recommend this to a friendRated 5 out of 5 stars
Nice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great a lot of prints and ink has barely moved
I would recommend this to a friendRated 5 out of 5 stars
Its a good product and works very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product and works very well……….. I love it
I would recommend this to a friendRated 1 out of 5 stars
Plan on returning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. I purchased this printer and set up was not easy. I wanted a printer that I could scan multiple pages through the document feeder and send to my laptop from the buttons on the printer. The only options to choose on the printer display are Scan to email, Scan to Network, or Scan to USB. There’s no option to Scan to Computer. This printer makes you go back to your laptop to the HP Smart app and scan from there. Not convenient!
No, I would not recommend this to a friendRated 3 out of 5 stars
Printer Review - Cyber attacks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this printer and it works well overall but is easily compromised by cyber attacks and has been used multiple times to access my data in an account takeover fraud case.
No, I would not recommend this to a friendRated 3 out of 5 stars
hp printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well after its set up with computer. automatic feeder iffy and screen wont accept legal sized paper without using auto feeder.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 4 out of 5 stars
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this printer. Prints well and quicker than our previous HP printer. Highly recommended
I would recommend this to a friend Rated 1 out of 5 stars
Any suggestions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer and had problems with it. I called the Geek Squad and went over the problems I was having. The ink would smear, it would freeze up, would not print when I sent something to it and would not turn off with the button. They couldn't figure it out and I was told to take it back and have it replaced. I took it back and replaced it with the same model. I loaded the HP Smart and HP Print. Still having similar problems. It's so frustrating trying to print snd nothing happens. This one won't turn off either. Guess I'll have to return this one too. Maybe I'll try an Epson.
No, I would not recommend this to a friendRated 2 out of 5 stars
Smart Tank
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in this printer. I have problems printing more than one page at a time and multiple set of items. My last printer could handle multiple pages and multiple printing jobs at a time. This printer I have to wait until each item is printed before cueing the next job. It is much slower than my last HP printer. If I could get my money back and buy another printer I would.
No, I would not recommend this to a friendRated 2 out of 5 stars
Power cord does not fit snugly and falls out often
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works fine. However, the power cord constantly falls out of the back of the printer. Very frustrating! Returning is such a project with something that weighs this much and has been unboxed.
No, I would not recommend this to a friendRated 2 out of 5 stars
HP smart Tank Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After spending many hours trying to use HP Smart to connect the printer by WiFi, I gave up and went back to the store for help. A Best Buy employee happened to hear me and suggested I connect the printer by a cable, which I did and it works fine. The problem is the HP instructions do not mention the cable option, and when I purchased it no one mentioned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I followed all the instructions, set the printer up properly. On the first print it jammed, then it jammed again, then it jammed again. It can't print 2 pages without jamming. It's junk. I've owned 10 HP printers and never had this type of trouble.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok I guess
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi connectivity issues, installation issues wouldn’t buy again
No, I would not recommend this to a friendRated 3 out of 5 stars
HP Smart tank printer. All in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for printing and copying. I am not real pleased with the touch button to select copies or add a fax number. I have to press it several times to get it to light up.
I would recommend this to a friendRated 3 out of 5 stars
HP Smart Tank 7602
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the printer is slower than my other HP printer. I do like the Super tank ink. Saves on plastic of the cartridges.
No, I would not recommend this to a friendRated 1 out of 5 stars
Kaput - $400 wasted in just 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably printed no more than 40 pages over the 5 months since purchase. Now the feeder is malfunctioning jamming paper every time. Can't print anything anymore. My last printer from Epson lasted a very long time only the network connection became flaky over time so replaced with this one. The 'long lasting' tanks will now end up in a landfill contributing more harm to the planet.
No, I would not recommend this to a friendRated 1 out of 5 stars
Most expensive printer and the worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I probably haven't been printed 50 pages with this printer but yet it constantly has a problem with the print heads I've constantly going to take lift up the door and take out the print ads and pushing back down worse printer I have ever purchased I've always been a fan of HP printers this is not one by if you need a printer that's dependable
No, I would not recommend this to a friendRated 1 out of 5 stars
Choose another printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very slow, paper gets stuck. Does not do 2 sided copies well
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it after spending over two hours with HP product support.
No, I would not recommend this to a friend




























