Customer Ratings & Reviews

Prints a little slow other than that I'm very pleased

Love it! Whoever did away with those other color cartridges I applaud them as they would bankrupt you!

Husband likes using this printer even though it's quite different to operate than his previous one. He likes the idea of bottles of ink rather than ink cartridges. Colored pictures come out looking great, too.

Started messing up after a year of having it…………..

Terrible! Go through all the setup procedures for WiFi connection, test print OK, but then can't connect to it via Windows, Macbook, iPhone etc. even using the HP Smart app. It always shows the printer status offline or asleep. HP Support was terrible to navigate, and eventually they told me to return it to Best Buy. Geek Squad appointment set for later today. Hope a replacement printer will be better, but I think there are major product issues from HP with this model. Will update review after visiting Best Buy.

This printer has been a great purchase for us! Love the menu screen and the tank ink feature is going to save us tons of money!!!

Another great printer from HP. Didn’t realize they made tank printer until I needed a new one. Only issue is that it is absolutely miserable setting up. I’ve had to do it for my dad who bought one and myself. It’s was torture on both.

Great product! Love the tank feature. So easy to refill!!

This was the such a great find for my business needs. I have to print quite a bit throughout the day and the refillable ink comes in handy

Ink is expensive, this helps mitigate against ink drying out though. Bought this for my in laws, they like it.

Great machine, very functional, my wife it’s really happy with this.

Had to return it. Printer did not recognize the black tank. Followed all directions. Empty entire bottle of ink into tank. Printer told me black was not full and going forward could damage printer. So I bought another bottle of ink and put as much as I could into the tank. same error message. Could not set the printer up because of this. returned it and got my money back.

Good printer but sometimes the printer jumps off line before completing the printing job and when the issue is resolved, it starts printing again from the start of the doument which can be a waste of paper if you already printed 20 pages

I have not been able to connect tge fax machine because it says "check telephone line". HP tech support have been useless to fix the proble. At this point, I have given up! I might return it since I can't use it for what I need it for.

[Employee of bestbuy] I was skeptical about this purchase because of the price, but following the animated set-up tools made it easy and I love using it now. The document feeder tray is an added bonus it makes scanning and sending documents containing several pages simple.

Print is amazing. If you purchase this for scanning, this is NOT the machine for you. Very cumbersome to set up scanning to your computer (I have a MAC). Actually you can't scan directly to a folder with MAC--or at least about 2 hours of trying to figure it out from the directions, I can't solve my problem. I have different brand scanner that it scans to a folder flawlessly. Plastic body seems flimsy. I feel like I'm going to break it when I open the hood. Can't recommend.

Very sorry I bought this --- nothing but trouble. Many compatibility issues in installing which were never resolved after multiple calls to HP's tech service. User guide (online only) lists features for all models, many of which you'll unhappily discover do not apply to this model! Shakes ridiculously when printing. Single paper tray is flimsy and switching sizes is a pain! Not intuitive---does not auto- sense things like paper size, and requires too much button pushing to do simple things. I was swayed by its sleek modern look, but have not been happy with it at all. For the price this should be a much better machine! Look elsewhere.

After 2 weeks the printer works great. I'm looking forward to a significant reduction in the annual costs of ink used with my older HP printer with cartridges that cost me over $600 per year. I strongly recommend buying

Good printer but doesn't allow creation of custom document sizes

This is a great piece of equipment that works well and has ink reservoirs that can be refilled. NO MORE CARTRIDGES!!!