Customer Ratings & Reviews
- Model:
- HP SMART TANK 7602/28B98A#B1H
- SKU:
- 6498190
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.
This summary was generated by AI based on customer reviews.
Stops working if change wifi password
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked 2 days until needed to reset our WiFi password then it refuses to print from laptop, but prints from apple devices. Reset it up & tried everything, but still doesn’t print. Waste of $
No, I would not recommend this to a friendprinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible set up and slow took it back HP people were good though
No, I would not recommend this to a friendHP smart tank
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.set up went ok but to get it sinked with my computer not so easy. Hp help stinks also as they where not much help.
No, I would not recommend this to a friendDidn’t work, waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this printer all the way to the office. Set it up etc. It didn’t even work! Very disappointed! HP customer service didn’t even know what was wrong. It stayed frozen with an error message.
No, I would not recommend this to a friendWon't stay connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer worked fine for 30 days. Now it does not stay connected and we have to constantly cancel print jobs. This happens both in wifi and ethernet connections. Would not recommend if you are looking for efficiency.
No, I would not recommend this to a friendWish I had bought a step up from my old HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated Complicated. Complicated. Complicated.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get the wifi setup. Cannot get it back to start the process.
No, I would not recommend this to a friendCrapped out in 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 month in, it wont connect to wifi anymore, and it will only print from one of my computers when plugged in. Absolutely maddening for a brand new printer!
No, I would not recommend this to a friendDoes not work well with iOS on iPhone or iPad.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does not work well with IPhone or IPads. It shows errors and then stops printing and then starts all over and print several partial projects.
No, I would not recommend this to a friendBUYER BEWARE!! DO NOT WASTE YOUR MONEY!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the WORST ITMES I HAVE EVER PURCHASED. I Have tried EVERYTHING. It is 364.00 thrown away!!
No, I would not recommend this to a friendDon’t but it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has worst connectivity's I ever seen. Scanner doesn’t work well with PC or laptop. Don’t buy it, it wast of money.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner never worked and the printer started going crazy and printing random pages or not printing at all after 3 months.
No, I would not recommend this to a friendUseless!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible printer because HP added a mandatory app to it that you must use. The printer is glitchy to operate.
No, I would not recommend this to a friendHP Smart Tank 7602 printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like it. I cannot get it set up with my laptop or my phone. I ended up having to hook my Espon printer back up. I use to set up printers but this one is for the birds.
No, I would not recommend this to a friendThey dont make them like they used too
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this unless you get the replacement plan. I didn't and it lasted only 4 months
No, I would not recommend this to a friendWorst printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly dissconnects and freezes up have so much trouble trying to print will return
No, I would not recommend this to a friendPrinter broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working a while ago, paper jams frequently now stopped completely
No, I would not recommend this to a friendSmart tank printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great glad not to have to worry about ink anymore.
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level, Print quality
Quiet and Quick For Both Setup and Use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up a printer can be daunting. Fortunately setting this printer up was a breeze! I installed all of the inks before setting it up for wireless on my network. HP's software was simple and direct; it walked me through each and every step quite easily. My household has two separate networks; one 2.4ghz and a 5ghz. Devices for content consumption and work are on the 5ghz band, and my IoT devices utilize the 2.4ghz. Thus, I opted for setting the printer up on the 5ghz band and it was incredibly simple. For my Chromebook, the printer has to be on the same network band. Printing from a phone? Easy. Desktop? Easy. This is my first printer that uses separate inks as well as cartridges. Filling the ink reservoirs was easy! This printer replaces an HP that is now nearly a decade old. This one is much quieter and better looking. This printer does double-sided and collates! My only nitpick is that the opening hinges and their stops feel a bit weak. Pros: Quiet; easy to set up; sleeps/idles; prints double sided; large ink reservoirs; honestly a nice unboxing process. Cons: It uses more than 1w during sleep (This is still Energy Star rated); the hinges feel a bit cheap.
Smart tank 7602 allin one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The updated printer was suppose to connect to the computer and cell phones easy. Wrong. Very frustrating!
No, I would not recommend this to a friend