Customer Ratings & Reviews

Didn’t know that it couldn’t make two sided copies. Shouldn’t have bought it. My old HP did. Black ink won’t last two years. Had to get geeks to help set it up to scan to my laptop. Not worth the money

If you are not an IT person, this printer is not for you. I spent 2 hours trying to make it connected and scan. The website did not have the correct drivers I needed. I had to get the drivers from a different website.

Im so happy with my new HP officejet Printer it has so many features an it even came with up to 2 years of Ink This was a great purchase

I had to replace another brand 4 in 1 because I constantly had problems either with printing or scanning to the computer. This HP has worked well so far.

This printer is amazing, easy too operate and have clean & clear image.

Only way to go with printers now days avoid the ink deals from HP they haven’t much control

I like the printer it does what I need it for. I was able to install it easy on my laptop, IPhone, IPad. I still have to install it on my girlfriend's laptop, and phone.

After purchasing 2 printers from another company and then return them. I am excited to state I found "the one" at Best Buy.

This printer is not user friendly. I frequently must "unplug" and restart - after sending something to print. For whatever reason the document gets stuck in the buffer after giving the print command. Not easy use like my last HP printer which I had > 10 years. I chose this one hoping for "ink" savings, still under evaluation.

Love this printer however this is my second one due to it malfunctioning. Best Buy was SUPER helpful in providing a new printer to exchange!

The printer works great only two shortcomings one the feeder tray is small and second you cannot print two sided copies to two sided copies straight from the feeder tray

Easy setup, perfect for small office work. I have printed over 100 sheets and there is still plenty of ink left.

It is impossible to get the printer to work with my WIFI. My brother in law has a pH.D. in computer science, and after two or three hours, he gave up and used a cord with an adapter to get the printer to work. If the printer is on, it blinks all of the time. The printer is slow.

So far everything has been up to par. Instructions could have been a little easier for the normal consumer. But everything is good.

Great customer service Excellent printer Prints from my cell phone And from my laptop Great investment

Excellent painter is very cost-effective for small size business and heavy home office

Bought for our sm business 4 months ago and very disappointed. Ink is already depleted. Cheaply made, very slow. Many features that were on my old HP related to 2-sided copying do not exist on this one as well as other useful features. Display is tiny and hard to navigate. For the price I paid, I expected a lot more.

Wasted money on this one. Mainly use it for scanning documents. Painfully slow. Nothing larger than letter size. No front and back scanning.

I unboxed the printer and began the setup. The ink chambers were easy to fill but I couldn’t complete the setup because the power cord was defective. The connection was too loose to keep a connection to the electrical outlet. After about an hour of trying to get it setup, I gave up. I will be returning the printer to Best Buy.

ONLINE SET UP IS TERRIBLE PRINTER SCREEN STUCK IN MODE "THE HP SOFTWARE IS SETTING UP YOUR PRINTER". WE HAVE DONE EVERYTHING TO CORRECT. THE HP SMART APP IS VERY LITTLE HELP. KEEPS DIRECTING US BACK TO THE SAME SET UP SCREEN THAT THE PRINTER IS LOCKED UP IN. REVOLVING DOOR. PRINTS AND SCANS BUT WE CAN NOT ACCESS THE ON SCREEN APPLICATIONS FOR USE AS JUST A PRINTER.