Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • HP Smart Tank 7002 3 years of ink included HP 31 (Cyan) 79 ml HP 31 (Magenta) 79 ml HP 31 (Yellow) 79 ml HP 32XL (Black) 175 ml
  • hp Smart Tank Printers - Best everyday print quality - Easiest-to-use tank printer - 3 years of ink included* - Self-healing Wi-Fi - Easiest-to-use print app *Based on 200 pages per month. Packaging may differ.
  • 3 years of ink included* Print up to 8,000 color/6,000 black pages with included ink bottles. *Based on 200 pages per month. Packaging may differ.
  • Best Everyday Print Quality
  • Mess-Free, 15-Second Ink Refill System Magenta 31 ml Oz Bottle
  • HP Smart Tank 7602 - Print - Copy - Scan - Fax - Color HP AI enabled Print up to 15 pages per minute black, 9 pages per minute color 3 years of ink included* Self-healing Wi-Fi & wireless printing 250-sheet input tray Auto document feeder Auto 2-sided printing *Based on 200 pages per month. Packaging may differ.
  • Which HP Smart Tank is right for you? 7001 Perfect for Home/Biz Functions: Print, scan Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Wireless Self-healing dual-band Wi-Fi Ethernet Auto document feeder 7301 Perfect for Home/Biz Functions: Print, scan, copy Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Self-healing dual-band Wi-Fi Ethernet Auto document feeder 7602 Perfect for Home/Biz Functions: Print, scan, copy, fax Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Self-healing dual-band Wi-Fi Ethernet Auto document feeder
  • Optimize print formatting with HP AI. - Remove unwanted content - Optimize ink usage - Reduce wasted pages Before HP AI - Multiple pages - Unwanted content - Wasted resources After HP AI - Single page layout - Removes unwanted content - Optimized ink and paper HP AI: Requires optional HP AI software to use artificial intelligence (AI). Requires Windows 11. HP app and being signed into your HP account or Smart Admin account. Certain HP AI features are available in English only, and may vary by printer model/country, and between desktop/mobile applications. Internet access is required. Formatting optimized where supported. To learn more, visit hp.com/HP_AI.
  • Perfect for Office - Cartridge-free printing with a refillable tank system - Color documents, presentations, brochures, flyers - Print web pages and emails just the way you want—HP AI easily removes unwanted content
  • Print, scan, and copy from the HP app.
  • - 35-sheet auto document feeder - Magic touch panel - Flatbed scanner - 100-sheet output tray - Low-on-ink sensor - Borderless printing - Front USB port - Smart-guided lighting - 250-sheet input tray
  • Self-healing Wi-Fi® detects and resolves connectivity issues.
  • Protect against viruses and malware with enhanced security. HP WOLF SECURITY HP Smart Tank 7602
  • 9.46" H 14.33" D 16.83" W
  • In the Box HP Smart Tank 7602 All-in-One Includes 3 years of ink* *Based on 200 pages per month. Packaging may differ. Original HP 32XL and 31 Ink Bottles Black, Cyan, Magenta, Yellow Power cord
  • Complete tasks with the magic touch panel's intuitive interface. Copy uncommon min - no physical or software experiment coren inventa omos an the nation, SES res PAES 1E tyrorgh ngorous LAe as o - The Y ths IU TAm provision M pHCDROuSY n 1 tubfwld noticar - the - tyBicatiV dats a Mas conclusions Sd saSTS sart deckinved saie ponmant aroh OME on umais nAs Th Brose Dureim economic an ThE mmentary Booer DR Mile Caesic ana presrigiou M of Simmel a The (19OS Money t wmr George effects moterity) 15 T ThE mhe ThE rolation - Dichard To - anas U Weder a Vretie analysing - 1has o Hoosooiy the works anas in DA To include The ntuertial social works and Smmet's Peter Tien Ethic GorDe Mare har modais Swetberg 5% Input-outout Tnear methods STATUS aman common
  • Quickly copy and scan with the 35-sheet auto document feeder. Water is one of the most precious resources in the world. It plays a crucial role in our daily lives, and it's important to conserve it. Did you know that: - 2.5 billion people lack access to clean water. - 79% of the world's water is used for agriculture. - 24% is used for industry. - 92% of the world's water is used for energy production. Water is essential for life, and it's important to use it wisely.
  • Save time and paper with auto 2-sided printing.
  • Fax ports USB 2.0 (for connection to PC) Ethernet port
  • Made with More Than 25% Recycled Plastic
  • hp America's most trusted printer brand
  • Tech Tips - HP Home Office video 3 minutes 18 seconds
  • HP Smart Tank 7602 Testimonial - Matt video 0 minutes 30 seconds
  • HP Smart Tank 7602 Testimonial - Amanda video 0 minutes 29 seconds
  • HP Smart Tank Printers: "The Last Printer You'll Ever Need" video 0 minutes 42 seconds
  • HP Smart Tank Printers: Up to 3 Years of Ink Included! video 0 minutes 30 seconds
  • HP AI-Enabled Printing Testimonial video 0 minutes 15 seconds
  • HP Start Tank 7602 Overview video 1 minutes 19 seconds
  • HP Smart Tank 7602 Features video 0 minutes 35 seconds
  • HP Smart Tank 7602 Unboxing video 1 minutes 04 seconds

HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue

Model:
HP SMART TANK 7602/28B98A#B1H
SKU:
6498190
Highly rated by customers for:
$469.89

Customer reviews

Rating 4.4 out of 5 stars with 2122 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional print quality and the overall ease of use provided by this device. Users frequently highlight the quick and straightforward setup process, as well as the seamless connectivity options. Additionally, many appreciate the quiet operation and the compact size, which makes it a perfect fit for any workspace.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,122 reviews

  • DAVID

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLINE SET UP IS TERRIBLE PRINTER SCREEN STUCK IN MODE "THE HP SOFTWARE IS SETTING UP YOUR PRINTER". WE HAVE DONE EVERYTHING TO CORRECT. THE HP SMART APP IS VERY LITTLE HELP. KEEPS DIRECTING US BACK TO THE SAME SET UP SCREEN THAT THE PRINTER IS LOCKED UP IN. REVOLVING DOOR. PRINTS AND SCANS BUT WE CAN NOT ACCESS THE ON SCREEN APPLICATIONS FOR USE AS JUST A PRINTER.

    No, I would not recommend this to a friend

  • No!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know that it couldn’t make two sided copies. Shouldn’t have bought it. My old HP did. Black ink won’t last two years. Had to get geeks to help set it up to scan to my laptop. Not worth the money

    No, I would not recommend this to a friend

  • Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up wasn't that easy. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend

  • Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't had too many troubles yet. A couple of fixable jams. Other than that it seems to be working well. The ink is a good deal.

    I would recommend this to a friend

  • Disappointing Purchase. Good when it worked.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a decent printer while it worked. Started giving me trouble about 6 months in with printhead problems. Did checks and restorations that seemed to work and even bought new printheads recently to only have it crap out three weeks outside of the warranty period. Now it says printheads missing even while installed. Basically an expensive paper weight. Apparently this is common with HP printers from what I’ve read. I wouldn’t recommend this product.

    No, I would not recommend this to a friend

  • Priyanka

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent painter is very cost-effective for small size business and heavy home office

    I would recommend this to a friend

  • Good product for home office.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for home office use with a little higher paper capability than others.

    I would recommend this to a friend

  • Evaluation 123

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had difficulty syncing the printer with the computer. Also, I have had difficulty getting the printer to print using the command window.

    No, I would not recommend this to a friend

  • Worst printer ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst computer printer I have ever used. I spent eight hours trying to hook it up to Wi-Fi and couldn’t it is cheaply made and is it disappointment for all HP products

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Do not buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp’s quality is constantly on downfall. This is my 4th printer. The first was a photosmart.. although expensive to print, the quality was outstanding. But now the system is cheaply made, the software especially the web service portal are outdated. But yet they keep on increasing the price of their subscription printing/ink.

    No, I would not recommend this to a friend

  • Hp smart

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first pick, it took time to load up on my computer and printer will have to be unplugged to reset. The App works better than the pc verison

    No, I would not recommend this to a friend

  • Office manager

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many printers that are much better. The screen gives little info with what is going on other than it is on. The tray top is very fragile. Must be careful lifting because it comes loose and falls off. Does not hold enough paper. Very cheap! Pick a different one.

    No, I would not recommend this to a friend

  • Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Definitely good for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Set up not bad. Print quality not as good as laser printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    HP Smart Tank printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok, I've only used a couple times since installing.

    I would recommend this to a friend

  • Great Product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far - however, the scanner and copier frequently jam or take multiple pages. The Smart Tank function is the very best!

    I would recommend this to a friend

  • Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but doesn’t allow instant ink so that is the only issue.I advise taking more time to read the info provided

    I would recommend this to a friend

  • HP Smart Tank 7602

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nixe printer. Tge control panel has large print which is great for me.m as I have low vision.

    I would recommend this to a friend

  • printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. just the printer we needed. Just a little hard setting up, but we got though it.

    I would recommend this to a friend

  • HP Printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new HP Printer. Was a little hesitant to purchase this printer due to the ink cartridge refillable cartridges. It wasn’t a problem at all.

    I would recommend this to a friend
Page 89, Showing 1,761-1,780 of 2,122 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.