Customer Ratings & Reviews

Instructions easy to follow. Set up was simple. Takes uo less space than previous printer. Like ease of adding ink.

First of all, I absolutely loved my previous HP printer for many years. My new HP - Smart Tank 7602 Wireless AI-Enabled, etc. with 3 Years of Ink Included - Dark Surf Blue is amazing!

I purchased my Smart Tank HP7602 on October 9th, 2023, and it worked great until about a week ago, when it began going offline on its own and experiencing issues with connection and printing. I have to restart it over and over, which is becoming annoying, especially since I'm not sure why it is suddenly behaving this way when it had been working great until now. I start college on August 28, 2025, and need to pick up my printer on my way to Best Buy.

After being a HP printer user for more than 8 years I decided to try something new when my printer stopped working . I started with a “brother”printer and didn’t find it very user friendly. Then an “Epson” printer - too many presets just to print in color on regular paper. Too time consuming. I thought about a cannon and decided why not use the HP printer again. Easy set up, very functional and this time with a tank printer how could one go wrong. It is an exceptional value. So many quality copies - can’t go wrong. Should I mention that all of these changes happened within a few weeks. It didn’t take long to go back to what works!

So far, a couple of months after getting it, we are very satisfied with the printer. Easy installation, easy connection to wi-fi, accurate and clean printing, low noise.

This printer replaced my reliable old Epson that finally died. The setup and connectivity of the printer are superior, and the large ink tanks are so convenient. Print quality and speed are excellent. So far this has been a significant upgrade.

this is one of the best hp printers that i have bought it is easy to set up and operate it is small and does not take up a lot of space in my home office have used it every day for about 4 months and the ink is still full

I really like this printer. Crispy output and super easy to set up. I haven't tried printing photos yet so I am hopeful that it will do well. All of the functions work flawlessly and connects easily to my phone/app

Excellent product. Easy to setup and love that it is quick but quiet

Super easy to set up. Prints look fantastic. Photos are very crisp and clear. I waited too long to update my very old ink jet for a larger tank printer.

Great printer. Easy to use. All set up is done with the app .

Pleasantly surprised at ease of setup and use. Easy connectabilith.

I purchased this all-in-one a few weeks ago to replace 12-year old HP 8600 plus which had been quite robust and dependable. This Smart Tank 7602 will definitely save on ink since cartridges for my old printer topped $130 for all four standard cartridges, while all four ink bottles for the 7602 is $67. The printer itself is small and very flimsy. When opening it to install the ink, the hinge for the cover seems easily breakable so I had to gingerly raise it to its locking position, Likewise lowering it to disengage the locking position seemed fragile as well. Aside from that, the most glaring problem is installing the drivers which took quite a while, and the website had so many popups (repeatedly asking if I wanted to install Windows 11, other advertisements for HP stuff, and a survey request) which detracted from the installation. I had to reinitiate installation twice in order to complete installation. The HP Smart application would not work correctly with our computers (an HP desktop and HP laptop running Windows 10), and I wound up installing the universal scan software and driver so the scanner would work properly. I opted not to subscribe to the HP Instant Ink program since I don't need my printer to be monitored by HP. Overall, scanning and printing documents, and printing photos happens slowly (at least slower than our old printer), but the quality seems ok. Printing photos is one feature I needed that wasn't offered on the HP 9100 series printer I would have purchased since it offered double sided scanning from the ADF, a desirable function not available on the 7602. Even with the aforementioned issues, I would recommend this all-in-one.

great printer like the refillable ink vs cartridges. Been working great just has an occasional hiccup that requires it to be un plugged and plugged back in after a power brown out.

After about 2 months this printer operates well. It does require some complex setups for scanning...some of which I still haven't figured out. However the basic setup is easy and quality is good.

Now that your Geek Squad visit worked almost two hours trying to get the printer to connect with laptop, I am very happy with the new printer. Just a heads up; my first Geek Squad visit was cancelled without any explanation. Perhaps better communication would be to make sure there is a logical reason why it was cancelled. Otherwise, I'm very happy with the service at Best Buy itself and the Geek Squad visit.

Great printer. Setup was easy and print quality is good.

This is a nice printer for home use. It's smaller than our previous HP 8600 series printer, but it does print anything from the desk top fast. Wireless printing is a little slow, but it does print well (be sure to check your resolution before sending pictures to be printed wirelessly). We have print quit a few documents since purchasing, and it hasn't put a dent in the ink. It's still new and we can't identify anything we dislike. I would recommend this printer for home, or a college student.

Have used for several weeks and so far runs well. Easy set up with compatible devices and Internet. Seems to be well constructed.

Purchased the HP 7602 Smart Tank printer a few weeks ago. Everything has worked as hoped for. I highly recommend the printer, set up was quick and easy.