Customer Ratings & Reviews

I was in a pinch, needing a new "all-in-one" printer for my home office. I found this HP online, went to the store to pick one up and it was not available in that store because of the great price. I quickly went online to order and had it delivered the very next day. Overall experience with BestBuy is always great! AND I recycled my "dead" printer while we were there. The printer was super easy to set up, fill the tanks, connect to the wifi, and I was back in business printing out the forms I needed.

The printer is pricey. But ink is cheap and there is plenty of it. For decades printers where cheap but ink was expensive. Example: HP 8710 pro was $160 and ink was $130 HP ink and not able to use off brand ink very well whithout messing up printer forever and only lasting around 2,000 pages. This printer: HP Smart tank 7602 is $450 and ink is only $65 for HP ink and you can use anybody's ink Black 32XL and 31/CMY ink for as low as $20 and lasts 8,000 pages. So Buying a 8710 Pro with enough ink for 8,000 pages would cost $680 and to buy HP Smart Tank 7602 with ink for 8,000 pages would cost $450. So you save $230 after printing 8,000 pages with HP 8710 Pro. Now I admit that is using there projected amount of ink used for 8,000 pages but you get the idea, that estimate is for 2 years of ink for each printer. So in a 2 year time frame you are saving approximatly $230. After that ink is cheap for another 2 years. Sounds like a win-win to me!!!!

So very nice. Easy to operate. Thanks and thanks again.

We have had this printer for over a year and no problems thus far. Quality printing.

This printer was an easy setup. I did have Geek Squad come in and make some fine adjustments since I was changing computers. The quick set up guide and the app were really helpful. The tank system is easy to install. What I really enjoy is the quickness and sort of the printing process.

I had dreaded having to buy another printer since my old one stopped working. I had purchased a less expensive printer and I'm glad I took a chance on this and upgraded. Works smoothly, connected fast, loaded the ink without issue and it's worked well so far!

Not difficult to set up. Took about 30 minutes. Probably overpriced for what you get, but the next model down was only a bit less after I traded in my old printer for a credit. I do like the printer ink reservoirs. So much less waste. The bottles are recyclable. The bottles are one full fill of the printer. Not sure how it will go when you have to add more ink. I would probably just wait until a reservoir is completely empty before trying to fill it again. I think it would be a bit messy otherwise. The printer is fast. I use it on wireless alone. AirPrint works great with all my Apple devices. Easy to connect to windows 10 and 11. I used the app to set it up on all the devices. Do not sign in to the app before setting up! Skip that step. This took me to a dead end about printer ink and I had to log out of the app before continuing. It does not do duplex scanning, but how often would I use that anyway? I have a canon scanner for that. My old printer kept running out of paper all the time. This one holds three times as much. Big paper tray. Love that. Print quality is good. Not great. Not artist quality. Business quality. I think it depends on the paper quality as well. I use cheap copy paper. My old printer had 6 ink tanks with gray and two blacks and the colors were a bit better. The app also shows how much paper is left… that is cool. I took away one star for the price, lack of duplex scanning and the print quality.

This printer was easy to set up and program for home use only.

I was in search of a new printer after my old one decided to quit. The HP 7602 popped up and really intrigued me and after purchasing it, loved the simplicity of use and how easy it was to set up and use. I would highly recommend to anyone needing a new printer

Great customer service!! They are friendly, patient, bilingual, knowledgeable, and give you the confidence to buy the item your are in doubt of or even have a change of heart and totally go with a totally different brand!

The best printer ever. It prints fast and good quality. In love with this machine

Love the idea of liquid bottles for the ink. Very quiet machine. Haven't figured out all the abilities of the printer yet but seem like it will be fine.

Fast stylish and easy to setup... would recommend for any home office

Double-sided printing is particularly smooth and easy. Sharp and clear. Easy setup.

This printer has been working great! It has been easy to print from both a computer as well as wirelessly via our iphones/ipad. I am not expecting top notch quality with photos, but the few that I have printed have turned out very nice. I chose this printer over some of the lesser models at the time since it can hold lots of ink and paper. I have had the printer for more than a year now and still have not run out of ink. I am very happy with this purchase!

SUPER easy to set up. Quiet. Quick and smooth. Great quality.

The printer worked as expected. No problems. I love how a person can see the ink from the outside. However, it doesn't have 2-sided printing

Easy to set up automatically connected to Wi-Fi. You don’t have to mess with Wi-Fi direct. They give you a year of ink, which is really nice. Great print quality.

So far so good. Easy set up. Does what it is supposed to do. Replace an hp photo 7800 that i had constant problems with. Hoping for a better experience.

Expensive but better than the other printers I have bought. So far so good. Hoping it stays that way. The usual problem is often WiFi connectivity and finding printer. So far that issue hasn’t been too bad. 5 Star for now.