Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • HP Smart Tank 7002 3 years of ink included HP 31 (Cyan) 79 ml HP 31 (Magenta) 79 ml HP 31 (Yellow) 79 ml HP 32XL (Black) 175 ml
  • hp Smart Tank Printers - Best everyday print quality - Easiest-to-use tank printer - 3 years of ink included* - Self-healing Wi-Fi - Easiest-to-use print app *Based on 200 pages per month. Packaging may differ.
  • 3 years of ink included* Print up to 8,000 color/6,000 black pages with included ink bottles. *Based on 200 pages per month. Packaging may differ.
  • Best Everyday Print Quality
  • Mess-Free, 15-Second Ink Refill System Magenta 31 ml Oz Bottle
  • HP Smart Tank 7602 - Print - Copy - Scan - Fax - Color HP AI enabled Print up to 15 pages per minute black, 9 pages per minute color 3 years of ink included* Self-healing Wi-Fi & wireless printing 250-sheet input tray Auto document feeder Auto 2-sided printing *Based on 200 pages per month. Packaging may differ.
  • Which HP Smart Tank is right for you? 7001 Perfect for Home/Biz Functions: Print, scan Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Wireless Self-healing dual-band Wi-Fi Ethernet Auto document feeder 7301 Perfect for Home/Biz Functions: Print, scan, copy Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Self-healing dual-band Wi-Fi Ethernet Auto document feeder 7602 Perfect for Home/Biz Functions: Print, scan, copy, fax Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Self-healing dual-band Wi-Fi Ethernet Auto document feeder
  • Perfectly Formatted Prints with HP AI - Remove unwanted content - Optimize ink usage - Reduce wasted pages Before HP AI After HP AI HP AI: Requires Windows 11. HP AI features are available in U.S. English only and require a U.S. location for printer setup. Availability of features varies by supported printers. Requires HP AI-enabled printer set-up after September 15, 2025, and the HP app. Internet access is required and must be purchased separately. Wireless operations are compatible with 2.4GHz and 5.0GHz operations only. Learn more at hp.com/go/mobileprinting. To learn more about HP AI features and capabilities, visit hp.com/HP_AI.
  • Perfect for Office - Cartridge-free printing with a refillable tank system - Color documents, presentations, brochures, flyers - Print web pages and emails just the way you want—HP AI easily removes unwanted content
  • Print, scan, and copy from the HP app.
  • - 35-sheet auto document feeder - Magic touch panel - Flatbed scanner - 100-sheet output tray - Low-on-ink sensor - Borderless printing - Front USB port - Smart-guided lighting - 250-sheet input tray
  • Self-healing Wi-Fi® detects and resolves connectivity issues.
  • Protect against viruses and malware with enhanced security. HP WOLF SECURITY HP Smart Tank 7602
  • 9.46" H 14.33" D 16.83" W
  • In the Box HP Smart Tank 7602 All-in-One Includes 3 years of ink* *Based on 200 pages per month. Packaging may differ. Original HP 32XL and 31 Ink Bottles Black, Cyan, Magenta, Yellow Power cord
  • Complete tasks with the magic touch panel's intuitive interface. Copy uncommon min - no physical or software experiment coren inventa omos an the nation, SES res PAES 1E tyrorgh ngorous LAe as o - The Y ths IU TAm provision M pHCDROuSY n 1 tubfwld noticar - the - tyBicatiV dats a Mas conclusions Sd saSTS sart deckinved saie ponmant aroh OME on umais nAs Th Brose Dureim economic an ThE mmentary Booer DR Mile Caesic ana presrigiou M of Simmel a The (19OS Money t wmr George effects moterity) 15 T ThE mhe ThE rolation - Dichard To - anas U Weder a Vretie analysing - 1has o Hoosooiy the works anas in DA To include The ntuertial social works and Smmet's Peter Tien Ethic GorDe Mare har modais Swetberg 5% Input-outout Tnear methods STATUS aman common
  • Quickly copy and scan with the 35-sheet auto document feeder. Water is one of the most precious resources in the world. It plays a crucial role in our daily lives, and it's important to conserve it. Did you know that: - 2.5 billion people lack access to clean water. - 79% of the world's water is used for agriculture. - 24% is used for industry. - 92% of the world's water is used for energy production. Water is essential for life, and it's important to use it wisely.
  • Save time and paper with auto 2-sided printing.
  • Fax ports USB 2.0 (for connection to PC) Ethernet port
  • Made with More Than 25% Recycled Plastic
  • hp America's most trusted printer brand
  • Tech Tips - HP Home Office video 3 minutes 18 seconds
  • HP Smart Tank 7602 Testimonial - Matt video 0 minutes 30 seconds
  • HP Smart Tank 7602 Testimonial - Amanda video 0 minutes 29 seconds
  • HP AI-Enabled Printing Testimonial video 0 minutes 15 seconds
  • HP Start Tank 7602 Overview video 1 minutes 19 seconds
  • HP Smart Tank 7602 Features video 0 minutes 35 seconds
  • HP Smart Tank 7602 Unboxing video 1 minutes 04 seconds

HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue

Model:
HP SMART TANK 7602/28B98A#B1H
SKU:
6498190
Highly rated by customers for:
$349.89
Save $120
Comp. Value: $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1827 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,827 reviews
  • Pros mentioned:
    Overall performance

    HP 7602

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well, but paper drawer is difficult to open

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    HP Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the always great HP quality and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. The printing quality is good. and 4 bottles of ink included which is a plus point. the set up is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    HP finally got it right!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever! Love the smart tank feature! Bye Bye Epson

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    James Gardner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and operation. Ink colors are vibrant. Jdg

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Great printer for the family

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 7602 printer has been a great printer for our family so far. It was super simple to set up, even for a not too tech savvy person like myself. It prints great! Colors are great! The large ink tanks last way longer than the old style cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Dixon

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what we needed and easy to use. We went through three printers before this one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Decent printer so far.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appears to be a good printer in general. It has some quirky settings and was not as easy setting up as it should have been. The LED screen on the top takes some getting used to. No printers are as user friendly as they should be. No manual of course. Hopefully the ink system is better than the old cartridges and cheaper! Fingers crossed this lasts for a few years. My beef with all the wireless printers are that they don't stay online - but this one is way better than the Brother laser printer I had that was the worst wireless printer I have ever used!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    HP Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the Supertank ink. Printer and scanner is easy to use. Prints a little slower than I would like but I'm a little impatient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been an amazing upgrade. The setup was very easy and it simply prints from multiple devices; Dell, HP, Mac and any phone. Haven’t used photo quality printing yet but I’m sure it will do great! Highly recommend.

    I would recommend this to a friend

  • Warrantee started before a month before purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit would not go through it's startup, so I couldn't install the print heads. I question it being a fresh unit from the factory. The warrantee showed it started over a month before I bought. The second works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    HP 7602 Looks Like a Winner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product with easy set-up, reasonable speed, and good printouts. The detachable head is a big plus for cleaning and the ecotank will save a lot of money on ink.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Printer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this amazing printer last week i lov it it is great.

    I would recommend this to a friend

  • Forget EPSON EcoTank and go with HP Smart Tank!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started my switch to ink tank printing with an Epson EcoTank printer that was cheap, slow and would not stay connected to my home wifi network so it was quickly returned. The HP Smart Tank 7602 was faster, less expensive, solidly built and also featured the option to scan to USB. It prints much faster than the EPSONs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Ken Smith

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. It is so much faster and easier to use than our previous printer. Really appreciate the ink bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Easy Wireless Setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Ink last and quality of print looks good.

    I would recommend this to a friend

  • I'd buy again

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complex to setup for multiple windowsdebices. Especially for non wifi USB access. Finally got setup, works well, great printing and copy features.

    I would recommend this to a friend

  • Buy the Extended Warranty

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 7602 is excellent. I don’t have to buy the printer cartridges anymore and use less ink. Paid for the extended warranty and was worth it because at 11 months of use the printer heads showed an error. Took the printer back to Best Buy and exchanged it for a new one. Had to buy a new warranty but would have paid more for new printheads.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Quality and print is excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our new printer. Very easy to setup and love the ink bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great computers! I have bought numerous ones to use in our office

    I would recommend this to a friend
Page 20, Showing 381-400 of 1,827 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.