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Customer Ratings & Reviews

$469.89

Customer reviews

Rating 4.4 out of 5 stars with 1873 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,873 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer, I upgraded from the 6001 and haven't had any issues. The ink is affordable and a little goes a long way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    'Purchase printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was attentive, professional and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plug issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great, but the plug into the machine is less than satisfactory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven’t had any problems. Color printing seems to be true to the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer does it all!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,is low noise and does everything I needed. Install was perfect and Best Buy was good in explaining all aspects of the printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great print quality. Printing is fast and network set-up was a breeze. Much better than my desk jet. Definitely a solid upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The Best for the Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Prints up to 7,000 pages before need ink I was told so have not validated it yet but if so.......A Great Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Trouble setting up the folder for scanning documents to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is quite and relatively easy to use. I can print from my computer and my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and it works every time. Like the tank ink.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printing Problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to install. Once installed, worked for a couple of days then stopped printing. Sometimes would print color text but not black. Had Geek Squad come and reinstall. It then worked for a couple of days and stopped again. Have spent hours on the phone troubleshooting this with an HP representative. They are going to send me a new black ink cartridge as they finally concluded that the one I have is defective. Will take two weeks to get it. Once the new one is installed and if it still does not work, they promised to replace the entire printer within 4 to 5 days. Can't return to Best Buy as their policy is no returns 10 days from purchase. Been without a printer for weeks going through this process and will now have to wait another two weeks to see if this solution works. Not sure I would purchase from Best Buy or HP again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy Honest Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great a little on the slower side but otherwise worth the purchase is you can catch it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    wifi printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that is a nice printer has a big ink well that is better than the old printers, the ink last longer than the old cartridges

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP 7600 series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The copies from this printer are very good and love the refillable ink as to buying a cartridge every week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. A bit difficult to set up especially, for scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it, it’s nice getting away from cartridges and just works amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this printer is going to be a great printer although it is somewhat expensive compared to other brands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used for long for a proper review. It currently works as expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Close, but no cigar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works okay, but there are flaws in the design. The paper tray sit too close to the base. it is tough to open without getting hung up or tipping the printer. While it may seem streamlined, there is a need for individual buttons for functions, not just one using the one spot for everything. it is too confusing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up Tank refill is perfect I would recommend it to everyone

    I would recommend this to a friend