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Customer Ratings & Reviews

$469.89

Customer reviews

Rating 4.4 out of 5 stars with 1873 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,873 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item to have at home, I like it so much. My soon recoment it to me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    this is surely a joke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over a month, the only thing I have been able to print is the alignment page. Numerous calls to hp have wasted 20-4 0 minutes only to be hung up on or told no one was available to help. I specifically bought the7602 so I could scan multiple documents. I can't scan one page. Geek squad says to contact hp. It appears I am missing a SCAN TO FILE. Ever other printer that I have bought put the scan to file on my computer during set up. The booklet for set up uses actual drawings. neither the video or booklet shows clearly where the electrical plug is and which side should go up when plugging into the printer. There is no actual customer report since hp won't recognize my phone number. Th font with the serial number does not clearly distinguish between a 1 or a l, a 5 or a s. After paying over $400 dollars, all I have to show is that my printer is aligned. Crazy me, I bought it to print and scan. Both Best Buy and hp have let me down beyond anything I could ever imagine!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Smart Tank 7602 wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Love the super tank! Colors are good, print quality is clean and crisp. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer and the super tank is better than having to use ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW printer was so easy to set up and very understandable to set up. I don't understand how they can give it 1 star. Best All in one printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer i have ever purchased, it does everything that i need it to and prints very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup & easy use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy step by step setup. Easy to print from laptop or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Printing Problems with No Help to Fix the Issue.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice print quality. Problem is it always tells me I have a paper jam. There is no paper jam. I don't have an adequate users manual to trouble shoot this issue so I don't know what to do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High quality printer at a fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup took a longer than previous printers I've owned, but HP provides a slick app for your smart phone that walks you through the process. It had no trouble connecting to my network wirelessly. I am very happy with the excellent color images and high resolution this printer produces. I would recommend it to friends and family with no reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer and much easier to use than my previous printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was super easy and performance of this printer has been flawless. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cust service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my kids are very happy so easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started messing up after a year of having it…………..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Treasurer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink loaded without a drop spilled! Printer works great. I would highly recommend the HP Smart Tank.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Smart tank 7602

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have had other Printers. This is the best that I have ever had. Try it and see it for your self. You will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nascar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took awhile to get it hooked up to my WIFI, but onc installed its works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact I only need to buy ink to refill the ink cartridges. It was easy to set up and seems to work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a breeze to use. It’s easy to fill up with ink, and there’s no mess involved. It works flawlessly, printing, scanning, and even remote printing. It can hold a good amount of paper, too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy install, easy fill and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fill tank feature best thing ever. Prints great wireless printing was seamless even when away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and setup. instructions are simple. comes with all of the inks. would highly recommend. has everything you need.

    I would recommend this to a friend