Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • HP Smart Tank 7002 3 years of ink included HP 31 (Cyan) 79 ml HP 31 (Magenta) 79 ml HP 31 (Yellow) 79 ml HP 32XL (Black) 175 ml
  • hp Smart Tank Printers - Best everyday print quality - Easiest-to-use tank printer - 3 years of ink included* - Self-healing Wi-Fi - Easiest-to-use print app *Based on 200 pages per month. Packaging may differ.
  • 3 years of ink included* Print up to 8,000 color/6,000 black pages with included ink bottles. *Based on 200 pages per month. Packaging may differ.
  • Best Everyday Print Quality
  • Mess-Free, 15-Second Ink Refill System Magenta 31 ml Oz Bottle
  • HP Smart Tank 7602 - Print - Copy - Scan - Fax - Color HP AI enabled Print up to 15 pages per minute black, 9 pages per minute color 3 years of ink included* Self-healing Wi-Fi & wireless printing 250-sheet input tray Auto document feeder Auto 2-sided printing *Based on 200 pages per month. Packaging may differ.
  • Which HP Smart Tank is right for you? 7001 Perfect for Home/Biz Functions: Print, scan Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Wireless Self-healing dual-band Wi-Fi Ethernet Auto document feeder 7301 Perfect for Home/Biz Functions: Print, scan, copy Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Self-healing dual-band Wi-Fi Ethernet Auto document feeder 7602 Perfect for Home/Biz Functions: Print, scan, copy, fax Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Self-healing dual-band Wi-Fi Ethernet Auto document feeder
  • Perfectly Formatted Prints with HP AI - Remove unwanted content - Optimize ink usage - Reduce wasted pages Before HP AI After HP AI HP AI: Requires Windows 11. HP AI features are available in U.S. English only and require a U.S. location for printer setup. Availability of features varies by supported printers. Requires HP AI-enabled printer set-up after September 15, 2025, and the HP app. Internet access is required and must be purchased separately. Wireless operations are compatible with 2.4GHz and 5.0GHz operations only. Learn more at hp.com/go/mobileprinting. To learn more about HP AI features and capabilities, visit hp.com/HP_AI.
  • Perfect for Office - Cartridge-free printing with a refillable tank system - Color documents, presentations, brochures, flyers - Print web pages and emails just the way you want—HP AI easily removes unwanted content
  • Print, scan, and copy from the HP app.
  • - 35-sheet auto document feeder - Magic touch panel - Flatbed scanner - 100-sheet output tray - Low-on-ink sensor - Borderless printing - Front USB port - Smart-guided lighting - 250-sheet input tray
  • Self-healing Wi-Fi® detects and resolves connectivity issues.
  • Protect against viruses and malware with enhanced security. HP WOLF SECURITY HP Smart Tank 7602
  • 9.46" H 14.33" D 16.83" W
  • In the Box HP Smart Tank 7602 All-in-One Includes 3 years of ink* *Based on 200 pages per month. Packaging may differ. Original HP 32XL and 31 Ink Bottles Black, Cyan, Magenta, Yellow Power cord
  • Complete tasks with the magic touch panel's intuitive interface. Copy uncommon min - no physical or software experiment coren inventa omos an the nation, SES res PAES 1E tyrorgh ngorous LAe as o - The Y ths IU TAm provision M pHCDROuSY n 1 tubfwld noticar - the - tyBicatiV dats a Mas conclusions Sd saSTS sart deckinved saie ponmant aroh OME on umais nAs Th Brose Dureim economic an ThE mmentary Booer DR Mile Caesic ana presrigiou M of Simmel a The (19OS Money t wmr George effects moterity) 15 T ThE mhe ThE rolation - Dichard To - anas U Weder a Vretie analysing - 1has o Hoosooiy the works anas in DA To include The ntuertial social works and Smmet's Peter Tien Ethic GorDe Mare har modais Swetberg 5% Input-outout Tnear methods STATUS aman common
  • Quickly copy and scan with the 35-sheet auto document feeder. Water is one of the most precious resources in the world. It plays a crucial role in our daily lives, and it's important to conserve it. Did you know that: - 2.5 billion people lack access to clean water. - 79% of the world's water is used for agriculture. - 24% is used for industry. - 92% of the world's water is used for energy production. Water is essential for life, and it's important to use it wisely.
  • Save time and paper with auto 2-sided printing.
  • Fax ports USB 2.0 (for connection to PC) Ethernet port
  • Made with More Than 25% Recycled Plastic
  • hp America's most trusted printer brand
  • Tech Tips - HP Home Office video 3 minutes 18 seconds
  • HP Smart Tank 7602 Testimonial - Matt video 0 minutes 30 seconds
  • HP Smart Tank 7602 Testimonial - Amanda video 0 minutes 29 seconds
  • HP AI-Enabled Printing Testimonial video 0 minutes 15 seconds
  • HP Start Tank 7602 Overview video 1 minutes 19 seconds
  • HP Smart Tank 7602 Features video 0 minutes 35 seconds
  • HP Smart Tank 7602 Unboxing video 1 minutes 04 seconds

HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue

Model:
HP SMART TANK 7602/28B98A#B1H
SKU:
6498190
Highly rated by customers for:
$469.89

Customer reviews

Rating 4.4 out of 5 stars with 1873 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,873 reviews

  • HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy step by step instructions. Quick and easy to use.

    I would recommend this to a friend

  • Love ink tanks but complicated set up

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this printer has ink tanks not cartridges. One major issue is that for the amount of money you spend for this all in one you'd think set up would be easy. I still can't set up scan to folder option. It's so complicated and states "error" but doesn’t show how to fix it. Folder path copied, but the app refuses to accept it. I'd recommend this printer but it needs tech support to set up for scanning. Tjis is not for the tech beginner.

    I would recommend this to a friend

  • Great printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy set up .Got it on sale for a great price

    I would recommend this to a friend

  • Easy setup!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and setup was so much easier than the Epson we had previously.

    I would recommend this to a friend

  • Individual

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all good! Easy to fill , clean and quiet, good copies!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    My printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP Smart Tank 7602, push print and it prints very quickly and clearly.

    I would recommend this to a friend

  • Really simple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and love the ink bottle loads The price is right

    I would recommend this to a friend

  • Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works well. Happy with the purchase. !

    I would recommend this to a friend

  • HP Smart Tank

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-in-one printer. Easy to install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    HP Smart Tank 7602

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 7502 is a superior printer compared to the competitors.

    I would recommend this to a friend

  • Great Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use...great purchase. Cost efficient and a great brand

    I would recommend this to a friend

  • Disappointing Experience with the HP Smart Tank Pr

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like the HP Smart Tank 7602, but after using it for several months, I am thoroughly disappointed. The setup was unnecessarily complicated, with the app often failing to connect and recognize the printer. Even when it did work, the performance was inconsistent. The printer is also much slower than I had hoped. For basic documents, it takes a long time to print, and forget about printing multiple pages without constant pauses and delays. Another frustrating issue is the constant connectivity problems. It frequently disconnects from the Wi-Fi network, and troubleshooting it is time-consuming and annoying. I had to connect via ethernet which makes it impossible to connect to the app. I spent far too many hours trying to resolve these issues with no success. Overall, the HP Smart Tank 7602 has been a letdown. It's not reliable and the constant connectivity issues make it a poor choice for anyone looking for a hassle-free, efficient printer. I regret purchasing this model and would not recommend it to anyone.

    No, I would not recommend this to a friend

  • Hp printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. I will recommend. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product works great with my iPhone, prints scans great

    I would recommend this to a friend

  • Liletta at Feed The Lamb CDC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up and use. Excellent printing too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Smart Tank 7602 All in One Printer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met my expectations. It does it all. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Hp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product, since it offers all the services that I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. I’m very happy with my purchase

    I would recommend this to a friend

  • The ink stinks for the chemically sensitive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Looks like it will be cost effective. The con is that the ink smells when printing and bothers my chemical sensitivity. I had to move an air purifier by it. If that doesn’t fix it, I will have to give it away. Regular HP laser jet cartidges don’t bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Good deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printing. Decent colors. Love the savings on ink!

    I would recommend this to a friend
Page 68, Showing 1,341-1,360 of 1,873 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.