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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 915 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers highly value the Smart Tank Plus 651 printer for its excellent print quality and ease of use. Many appreciate its overall performance, finding both the printer and scanner to work well, and they also note the simple setup process. While the printer is praised for these features, some users have experienced connectivity issues, and a few consider the price to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 915 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome Long-Ink Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. No problems in connecting it to my PC. Prints great color images. Wanted a printer that didn't need a lot of expensive cartridges and received a great product with this pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Best purchase I have made in a long time! My old printer, after a few months, would have to beset almost every other day!! This one is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice printer for the price they want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, small issues the first few prints... Over all I would buy again, Just wait for a sale next time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Response the same as going in store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Epson for 25 years and cautious about change. I have printed and scanned and thus far find this HP Wireless a great replacement for the Epson. All you out there who are like me, stop worrying, this is a great investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great i did not think i would like or be able to a wireless printer but it worked and i like it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricier than I planned on, but the operation is good and it's quiet. The fill bottles for the tank are easy no spill types that don't have the potential for a mess like the Canon model I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so goood!!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems alright so far. I like the smart tank , inkjet printer not having to purchase ink all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Know What You Are Selling!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rating is low because this was NOT what I explained I needed in a printer. Companies need to provide more information on their products to help the salesman given us correct information. When I returned this printer which did not have 3 of the functions I asked for. I did settle knowing it didn't have duplex coping but after I got home and called HP, they told me about the other two functions that I wanted but did not get. Glad I didn't open the box. I tried again when I returned this printer and even Google didn't help the second salesman find information on other printers so I left out of the store and when I returned home, I called individual companies myself until I found the one I wanted that was available. This was not a pleasant experience! As for the printer. If I was not looking for specific features, this printer would have been great! I've heard many good things about it. It was way less bulky than my old printer and would have been compatible with my HP computer. Disappointed it didn't serve my needs. If you don't need duplex printing, paper tray or reduction/ enlarge print, this would be a great printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Will be returning this printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does not have the ability to make double sided copies. We will return and buy a cheaper model that can do them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I've owned so far, suoer reliable and ink on printer just keeps on going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Tanker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Printer Ever I will buy It Againg the price great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a still functioning Canon printer..This HP printer. was simple to set up and use.Basically plug and play. It prints beautifully, and I love the large ink ranks. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a printer that would help with our in home business and the amount of label printing that we do. This printer does just that. Setup was easy, and we are proud of our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. The employee that installed it was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP smart tank printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this particular printer because of its large and capacity. It has worked well. Also each color of ink is sold individually and can be poured into their respective tanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality and price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer and it was defective but I contact customer service and Best Buy and they made it very easy to just go in and get a replacement the second printer that I got was awesome worked perfectly fine its is a good quality The only thing that I would’ve liked is that the black printing makes it very light it’s not as dark as I was like but overall it was OK

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer, a little slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer with high-quality results. Printing is noticeably slower than my previous HP PhotoSmart, but not an issue for me. Thrilled to no longer have cartridges to replace!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printer with ink tanks.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP printer. Love the tanks of ink so.much better than the cartridges. Definitely not disappointed in my purchase. Prints clear and perfect papers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a big fan of this printer ...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that I need to manually flip the paper to print on both sides. The scanner doesn't always work properly and will display the scanned pages as blank. The scan feeder doesn't always work and HP support doesn't give a simple solution for a paper jam when printing. I had to figure it out for myself and was concerned that the ink could create a mess if I jostled it around too much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    GreT printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love he blu tooth, prints fast, love the large ink wells

    I would recommend this to a friend