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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 915 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the Smart Tank Plus 651 printer for its excellent print quality and ease of use. Many appreciate its overall performance, finding both the printer and scanner to work well, and they also note the simple setup process. While the printer is praised for these features, some users have experienced connectivity issues, and a few consider the price to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get a Smart Tank!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with my first Smart Tank Plus 651, I bought another for my new business. It performed as expected and I'm looking forward to many years service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I purchase this type of printer and it works great and I like the new ink type in bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    HP Smart Tank All In One Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily fill all tanks with no mess. User friendly setups for Wi-Fi and WPS setup for direct connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Karen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far printer is good just had a hard time putting in cartridges. Also not particularly liking how you have to flip paper for double sided printing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look elsewhere if possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product sucks. If you’re a once in awhile type of user then it will be suffice. However, if you use this printer for daily use I give you 2-3 months tops. If you do buy it get the warranty so at least you’re covered

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Ink Freedom!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for me and one for my in-laws. Working from home and being older, the thought of no more ink cartridge after ink cartridge after ink cartridge, was irrésistible! After heavy use. I have yet to worry about refilling the printer. Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer, easy to use, money saver over buying cartridges. easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    All-in-One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multi tasking printer. It was easy to set up with my computer. I went with the refillable ink machine instead of the one that uses cartridges. It happened to be on sale which made it even better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't print much now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as promised. I like it so far. It took some time to set up, and the online, and then trying to get live help was a problem for me. I don't do it every day. Eventually got it done. The HP Community was not helpful for me. Answers took days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far excellent results, looking forward to not having to buy ink cartridges constantly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome never had to change the ink works great Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Change

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and productivity of this device a lot . Works well for me in my office and I love the smart tank . alot easier to fill tanks than replace cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this printer so far. I’m still new to it so I’m hoping the ink lasts as long as they say it will!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for use at a gas station where I work. Much better than the old style printers with ink cartridges that cost more than the printer itself! Super easy to set up, and the ink lasts much longer than traditional cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Printer best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good All is working well and I am getting up to speed on using its settings

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too hard to connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was more complicated than i would have ever anticipated. Trying to set it up and connect it to my computer and wireless system was the worst experience i had ever had to deal with! Too many steps, a manufacturer's password that I couldn't find, and the wireless connection took about 6 hours of going in circles! Then out of the blue, it finally connected on it's own when i was about to give up...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp. Smart tank

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and meets all expectations Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. Its a good choice for my house. Easy to set up and used.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! No mess and works perfectly. Print jobs are sharp and I love that I can print directly from my phone or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My best printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It works wonderful.I print very clear pictures. The color is great.

    I would recommend this to a friend