Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $249.89
The comparable value price is $329.89

Customer reviews

Rating 4.2 out of 5 stars with 832 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank Plus 651's print quality, ease of use, and overall performance. Many appreciate its simple setup and quiet operation, along with its compact size. However, some users experienced connectivity problems. A few customers felt the printer was expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 832 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer, print quality is good. Ink seems to last a long time in the tanks. The only issue I have had is with the print head, sometimes it doesn't want to print and tells me to remove the print head and put back in. That resolves the problem but not sure if I will eventually need new printer heads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only thing missing is auto sheet flip for 2 sided printing

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I had it working it was fine now my computer doesn't find it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use, like the ink reservoirs, copies look great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions not clear on set up. Printer is not very reliable as I have had to restart several times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and no more cartridges. The tanks are easy to fill and set up was simple

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    UNIMPRESSED

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 651 printer I got had a defective paper tray so it had to go back. I'm having a little trouble hooking up the second printer to my computer. The instructions are vague. There was a notice at the end of the instructions saying there is a video for setting up. Why is that at the end instead of the first thing in the instructions. I'm going to bed now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quick response as my previous. The tanks are a good option. I could not find a place to change font or print intensity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great versatile printer and scanner.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great versatile printer and scanner. IT was easy to set up. Good quality copies. Great option for small office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with printer, cartridges last very long time and prints good quality images and documents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer Upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to love this new, easy to use Supertank printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. Does not use ink cartridges, but bulk ink. That is why I bought this printer. When my old printer got half empty of black ink, it would not print. I had to throw out the black cartridge and put in a new black cartridge. Then it would print. What a waste of ink. The probable cause is the communication between the printers brain and the computer chip that tells the printer how much ink there is. The Geek Squad could have fixed it, but this was right after the Coronavirus hit, and the store was closed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer small paper hopper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the printer seems to work fine. The only issue is that the paper hopper is rather small and does not accommodate very much paper, so you have to refill it more frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My own opinion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color quality is A1 cant get any better and 2 years of instaink cant beat that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jury still out on this printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are not vibrant or crisp. Does not print double sided unless manually fed. Has color tanks v. Cartridges but until you set it up you don’t know that in addition to the color tanks there are printer cartridges too. Which are in a pretty cramped spot. Twice now I had to “reinstall” the cartridges. So although the ink is supposed to last up to two years not sure about these extra cartridges. . We wanted a fairly small printer for counter top but we’ll see.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does everything I need without any hiccups. I needed an office style printer that could also scan and copy and it is up to the challenge every single time I need to use it. Printing is extremely fast and efficient, and the app is serviceable. My biggest compliment is how easy it is to use wirelessly. My family is able to quickly make prints right off of their iphone to the printer without even needing me to assist, and that is worth the value alone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cajun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very nice and quiet. It is easy to make copies and easy to scan to a computer. I love the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I did it myself

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and ink ncluded. I didnt need any help !

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love my new printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works great. Happy to not have to buy cartridges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP easy set up.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the HP-Smart Tank All-pn-one printer. The ink wells are easy to fill. The only thing that i wish it had was a self feeder to do side 2 , when doing a double sided print.

    I would recommend this to a friend