Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$229.89
Save $100
Comp. Value: $329.89
Deal ends in 15:24:15

Customer reviews

Rating 4.2 out of 5 stars with 915 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the Smart Tank Plus 651 printer for its excellent print quality and ease of use. Many appreciate its overall performance, finding both the printer and scanner to work well, and they also note the simple setup process. While the printer is praised for these features, some users have experienced connectivity issues, and a few consider the price to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 915 reviews
  • Rated 5 out of 5 stars

    Home use printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for use in a person home, for college or other personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good high quality printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Keeping paper vertical is a bit strange...leaving it exposed to the elements...dust, etc. Easy to install print heads and ink was a breeze

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer with tank ink

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was a little tricky to set up. But once set up it works well. It is fairly compact and I hope refilling the ink tanks is straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Copier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mega tank is excellent if you only need to copy, this is not a fax machine, All in one. It’s great if you don’t need it to fax. Ink could last up to two years. Who doesn’t get tired of buying ink?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to set up but it’s not that bad to use once you figure it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Download the printer program!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BE SURE TO DOWNLOAD THE PROGRAM TO YOUR COMPUTER FOR THIS PRINTER for it to print in COLOR! If it is not downloaded properly the printer will only print in black and white. Once it is fully downloaded it operates as a good printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Find something else.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK. Sounds terrible every time it prints, like gears are grinding. Two disappointments I have are that it doen't have automatic 2 sided printing which I thought it did when I purchased it and also many times when it prints a page it will grab 3-4 pages at the same time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    BIG ANT REVIEW

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the access of this product through the app. This is an awesome product. However, there is one setback that would have given the product a 5!!! The paper tray is on the back of the printer and there was no tray to secure the paper. The reason this is important to me is that I was concerned that with the paper being open to dust particles, this would cause problems with the roller function.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    HP - Smart Tank Plus 651

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prints and scans great...but you cannot copy great. It is harder to do double sided copies. You have to flip the paper around instead of the printer taking the paper back in. Like the idea of being able to refill the ink tanks instead of buy new cartridges. I would recommend only if some one does not need to make many copies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paper tray outside is not a smart feature

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper tray hold papers at the back is not good for large print job. Such a nice printer should have tray.rolled in inside. Ink dispensing from cartridge is too messy and should have been better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Paper

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints good. The only thing I miss is printing two sided paper where it can flip paper on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The ink savings are worth the price of printer!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing printer, we have saved so much money on ink... because we haven't had to buy any more yet. The ink that comes with the printer will last a very very long time. I expect at least 1 full year before we have to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice great smooth printing with many options tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Smart Tank Plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is compact and practical for a small office. Appreciate not having to spend money on ink cartridges anymore. I was nervous about pouring the ink from the bottles into the tanks, but there was not mess to clean, and setting up the printer was very easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 651 printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine - easy to set up. Print is a little slow but this is for home not office use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my printer. I have had three printers and this is the best one I have ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tank 651

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was OK, printer works like a charm. We were doubtful about how the paper feeds in, but it works as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer, It looks expensive but when you come with the color you will save a lot of money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but dont like the double paper side printing feature. Also dont know how yo obtain the free ink option.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Inkjet Printer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how long the ink lasts, but we do have issues keeping it connected to the wireless internet.

    I would recommend this to a friend