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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 909 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the Smart Tank Plus 651 printer for its excellent print quality and ease of use. Many appreciate its overall performance, finding both the printer and scanner to work well, and they also note the simple setup process. While the printer is praised for these features, some users have experienced connectivity issues, and a few consider the price to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 909 reviews
  • Rated 4 out of 5 stars

    HP - need to make parts available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, only wish replacement cartridges were made available by the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, I really needed one and this was more than I was looking for. Thank you for the staff member who assisted me with this purchase. Sorry I do not remember your name but you deserve a raise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow printer response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer takes too long for it to print a invoice. You tap print on computer seems and it seems to take forever before it starts to print. Once it starts printing the invoice it's okay but the command to takes forever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saves money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do and saves me money on ink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Smart Tank Plus Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great! It was easy to put together and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and pour the ink in the proper places. The wireless aspect only took a few minutes to start up. I've had no issues with it so far. Very good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy to set up or move

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up instructions were not clear. I am not sure yet about the quality of printing because I just bought it and have made very few copies. I am concerned about moving it now because the information sheet says it has to be level when moving it because of the ink tanks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my replaced printer under extended warranty. Original printer went bad after about 10 months. Good thing i purchased extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This copier is very easy to use. I do a lot of printing and it looks like I will not have to continuously add ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    We love this printer!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer! We are realtors and this has been a huge money saver for us since the ink lasts FOREVER and refills are very affordable and print quality is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Business Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow printing out prints & copies. Otherwise the quality of the prints & copies are of high quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem setting up, lines not aligning in excel, difficult to cynic with phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The best Printer I ever owned I love this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this printer is good also the speed Of printing also good. printing photos the color it’s awesome black and white document are good overall this is one of the best HP printer I ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Smart Tank Plus 651 Wireless All-in-One Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new HP Smart Tank Plus 651 All-in-one Printer. This has saved me the frustration of constantly searching for out of stock ink cartridges for HP products and eliminated the need for Instant Ink subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very useful and easy to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and since I have had it, I have never needing to purchase any ink. Great reservoir for ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome Long-Ink Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. No problems in connecting it to my PC. Prints great color images. Wanted a printer that didn't need a lot of expensive cartridges and received a great product with this pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Best purchase I have made in a long time! My old printer, after a few months, would have to beset almost every other day!! This one is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice printer for the price they want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, small issues the first few prints... Over all I would buy again, Just wait for a sale next time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Response the same as going in store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Epson for 25 years and cautious about change. I have printed and scanned and thus far find this HP Wireless a great replacement for the Epson. All you out there who are like me, stop worrying, this is a great investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great i did not think i would like or be able to a wireless printer but it worked and i like it

    I would recommend this to a friend