Customer Ratings & Reviews

Nice color perfect no problem print faster .......

Excellent and used everyday for work and kids school

This printer does everything we need it to do and MORE! The ink is super easy to fill. We can print directly from cell phones. We can send print jobs to it via its' own email address. The only downside to it, is that it's not true duplex printing. It's not a deal breaker for us though. Still think it's a super printer!!!!!

Great printer! I am enjoying using it! Thanks for having a great dependable product!

Very nice printer, really like it! Easy to set up....

Great all-in-one printer and scanner. A lot of machine for the money, very satisfied with my purchase

Bought at best buy on 11/7/25,,,attempted to setup for first time,tried to connect via wifi to my android phone 3 separate times with your tech support,,,printer still not working,,considering returning,,I'm attempting to reach hp support for help

Needed to replace our printer. After researching the options we settled on the HP Smart Tank Plus 651 because it has all the features we wanted in a printer. It was easy to set up and has performed well so far. Waiting to see if the new way to refill the ink will be an advantage and save money.

I like this model better than the ones with subscription refills that charge by the month.

Wonderful printer but it does make a weird scratching noise when printing some times. Have to have them check it out.

Love all my office supplies from Best Buy best service ever

The setup was not easily completed. There were multiple places to look for that information. But, it became confusing on which direction to get to what you need. I'm having a scan problem, it has not worked since I purchased the printer.

My husband wanted the printer without the cartridges. So far it is working great.

It works well, I bought for the tankless. have not ordered more ink yet. my only gripe is that it said it prints double sided. it does not. you have to flip over paper to accomplish double sided. Also while setting up initially I had to pull some plastic pieces out to put the toner things in then it sometimes makes a weird rough noise while printing. everything still works so far. after only two months.

I studied the specs carefully because I did not want a printer with cartridges. The specs say NO CARTRIDGES. When it arrived, it had two cartridges. I'm unable to send this back because Best Buy has messed up the pick up and won't straighten it out. I REALLY LIKE BEST BUY but this order has been a mess.

Do not like the fact that this printer has no duplexer. This was not readily apparent in the specs. Additionally, once the paper from the outout tray has been reinserted so that the backside of each page can be printed on, the command to continue printing is found only on the computer, not the printer display. This is very inconvenient when the computer is located on the opposite end of the house.

We love this product for our home. Very clear copies. Pretty Smart too!!

The picture instructions were not very clear. But it was good once we got it figured out

Just the printer that I was needing. Plenty of ink. No more cartridges.

Had so many issues with this printer that I ended up returning it. Always printed with various spots empty. Also was shutting down so we had to physical turn it on before printing.