Customer Ratings & Reviews

HP’s customer service is a total scam and I’ll never buy another HP product

I do like this printer but it's my wireless that interferes at times. need to plug in directly if it continues.

Printing is a bit slow. Had some early smudging when I first filled the tanks. After a few sheets it was gone.

Works like a champ. Just be careful when filling the ink. Use a rag to catch all drips.

The photo printout isn't sharp enough. It disconnects from wireless mode and gets stuck when you go to make continuous prints.

I have used HP for years but this model appeared quick to get on the market. The ink system is perfect but the vertical paper feed coupled with low paper capacity and manual duplex printing makes it a poor choice for my office. Returned for a HP OfficeJet 8025 with auto-duplex and larger paper capacity. Love it!

Note we have always owned a HP printer. Our last one had many issues after less than 1 year. Returned for full refund and purchased this model. This model challenging to use poor print quality, and took 7 minutes to print from a document B&W from my mobile connection. Note this document only had about 15-20 words!! Returned that for full refund and purchased from a different manufacturer and are very pleased. HP quality control has sadly lost my faith in purchasing their product.

I purchased this HP printer in August 2024. From the start, the printer would intermittently stop printing with a message to remove and reinstall the print cartridge (black). After dealing with this problem for weeks, I called HP Tech support (3 times) only to have them send a replacement new cartridge. Unfortunately for me, the problem continued to occur. After additional call to HP, they agreed to send a replacement printer, but only after receiving the damaged unit at their facility in California. This left me with no printing capability for approximately 2 weeks. The replacement unit has been in use for since January 24 and the same issue has occurred.

I was seeking a full-service printer with ink tanks instead of ink cartridges. I LOVE the wireless printing from different devices. It is not a "rapid fire" printer but perfect for my home/home office needs.

Great printer! I was talked into going with the smart tank by the associate because i hate buying ink. You will pay a bit more for this printer but the ink lasts sooo much longer! I highly recommend this printer!

you'll need geek squad to install it.to me it is really messy unless your an expert with computers . it might work great if you get it installed

This printer is super SLOW and it does not print double sided unless you flip the pages manually. I did not even check as printing two sided seems like it should be automatic on any new printer

Doesn’t hold much paper. And freezes up on me at least every other day. I have to unplug it for a bit and plug in again to reset it. An expensive printer to have such issues. However it does print nicely and I really like not having to replace ink cartridges every month.

It is a little different from the Cannon that I had so need to get used to things a little better.

If this solves the expensive ink cartridges, it will be worth the investment. I am using up the old ink cartridges first because they are so expensive. It was almost cheaper to buy a new printer instead of ink cartridges.

Good and adequate. Has some quirky wifi glitches. Overall a good buy.

Everything I expected and more. Plan to get mom one

Using to make tshirts printed very foggy and not clear depedning on images going to return

Paper kept jamming. Returned it for a different product.

I really. like this product!!!!!!!!!!!!!!!!!!!!!!!