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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 213 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the responsive touch screen, excellent battery life, and impressive performance of the Spectre 2-in-1 laptop. Many appreciate its lightweight design and ease of use, along with the vibrant OLED display and included pen. However, some users express concerns regarding the performance of the integrated graphics. The overall user experience appears positive, despite some initial challenges with certain features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 213 reviews
  • Rated 4 out of 5 stars

    Good HP Spectre laptop; not so good Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product (HP Spectre laptop) is very good. HOWEVER, the experience with Geek Squad in getting the laptop setup , including transfer of data/applications from old HP Spectre, was NOT GOOD. Took far too long and the quality/completeness of the work was NOT GOOD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick and responsive laptop, great graphics very clean and crisp almost 3d like. Great Back lighting on the keyboard. I wish the number keypad was located on the right side - it's difficult to get used to using the numbers on the top row now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just need a machine specific options a terabytes, large screen, newer processor, etc. I compared it with some of the other brands and this machine added more than the other brands and for considerable less out of pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not for number productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. Not bright enough for sunny use but that could be said of many. No number keypad on the right side (only at the top of the keyboard) which may be inconvenient for people using spreadsheets, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked it so much I bought another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a few months to see how I really felt about this new computer, I like it so much that I bought another one. If I could make one suggestion, figure out how to make Print Screen easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I was so impressed with all its features! You can use the pen for absolutely everything, amazing 2 in 1.

    I would recommend this to a friend
  • Cons mentioned:
    Gpu

    Rated 2 out of 5 stars

    Terrible GPU drivers screw up this laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PSA: PLEASE DO NOT BUY This laptop is a downgrade from last years x360, as it had a Nvidia 3050. The Arc 370M as it is performs worse, CRASHES PROGRAMS (bad drivers), and gets WORSE BATTERY LIFE. To top off what a joke of an ‘update’ this is, it costs $100 more for all of these failures. Do NOT buy if you will be using this for video editing/encoding especially as it stands. The drivers are absolute trash and will not run pretty grans correctly half the time. 2 star only because the CPU is actually good, but P cores dont make a difference for battery life if the GPU draws more power than a 3050.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Blake,

      Thanks very much for providing your feedback. I am sorry to hear that you had a disappointing experience with your new laptop.

      We have confirmed that there was an issue with the Intel Gfx driver and there is now an updated driver that resolves this issue.

      The new driver (Intel Graphics Driver 30.0.101.1748) is available on HP Support here: https://support.hp.com/us-en/drivers/selfservice/hp-spectre-x360-16-inch-2-in-1-laptop-pc-16-f1000/2101006126/model/2101006141?sku=67W82UA&serialnumber=CND22103S4
      or you can access it through Windows Update.

      Please update the graphics driver to resolve this issue.

      If you are still having trouble or need further assistance after trying this step, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP

      Alexis
      HP Care HP

  • Rated 5 out of 5 stars

    Definitely worth a look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! I use it for school work and have used it for some of the gaming it comes with. I really like that I can turn it into a tablet if necessary as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is beyond perfect !!!!! Everything as described !! There is one bad thing like with everything in this word the pen does way to fast in my opinion even if not using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops i have owned in a long time. Didnt get a 5 star because of it atrocious battery life. I would recommended this laptop if you dont care about charging all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we made the investment in this unit. It appears to exemplify a quality above every computer (laptop) that we have ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wished there was more instructions or a video for what was in box and what I could do with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Great battery life and performance. Display quality is exceptional! I personally like the 16 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very fast and can have multiple apps on at the same time without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats out Dell!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets all my requirements and i love it! Would definitely buy again and recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It Does everything listed. Sturdy built Gave gteat price. Great supports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with a premium feel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and great screen. The pin adds a lot functionality. Great speakers also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is the best i love it i advice every one to get it thank you Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop upgraded from 10 year old HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I dont like is that it doesnt have a 10 key number pad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Processor speed

    Rated 5 out of 5 stars

    Run to Best Buy and get this computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! this 2 in 1 laptop is top notch. The feel of it feels masculine and strong. The Speakers are phenominal. Deep rich sound. The battery is sufficient lasted most of the day with moderate use. Computer was extremely easy to set up. The Graphics are deep and bright, extremely responsive. I have always had a mac book and this computer has definitely converted me. I love that I can turn it into a tablet when needed. The intel Evo Platform is amazing, these chips are quick and responsive, and I have not noticed any lagging. The screen is very responsive. not too heavy. I intend on buying my husband this exact computer for Christmas I loved it so much.

    I would recommend this to a friend