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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 671 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the Spectre x360's portability, speed, and stunning 4K OLED display. They appreciate its lightweight design, powerful performance, and comfortable keyboard. However, some users have expressed concerns about its battery life, overheating issues, limited port selection, and mediocre webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 671 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features! Worth the $. The clarity is amazing and the 1TB SSD is really fast

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very powerful little computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our son for college and he was blown away by how fast it is. The sleeve it comes with is very handy.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Great device beautiful and lots of good features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything I thought it would be but one drawback is it gets extremely hot

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    HP SPECTRE FANTASTIC COMPUTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP SPECTRE is the fastest processor I have ever used. It is a sleekly designed computer with built in power. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Spectre. The screen is very crisp and clear, the keyboard has a very good feel, and the memory is more than adequate for my needs. My main reason for initially considering this laptop was the weight (less than 3 lbs) and that it is also a tablet. Plus, I love the nightfall black color too. The only downside I've found is it doesn't have a HDMI port and has only one USB-A causing me to purchase a power bar with these ports.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super computer .. Very fast , reliable and elegant .. Bought it for my college going son and he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take it every where with me and use it constantly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this oc the only downside is the loud fan and heat

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Spectre x360 2in1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall am very pleased with this laptop. it is amazingly fast terrific high quality screen and very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me feel rich and important

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past when I bought a new laptop the thrill went away very quickly. I cannot say the same about this one AT ALL. It is beautiful and sleek, for starters, and performance-wise very fast. The display kind of blew me away with the depth of blacks and sharpness. Watching 4k videos on this thing is amazing. VERY pleased with the product. If you were looking for a techy review, sorry. This thing has me focusing on the aesthetics lol

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the HP Spectre has been worth every penny. Excellent speed, good graphics and working great.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature

    Rated 4 out of 5 stars

    Very powerful yet compact.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative is it runs warm. Otherwise it's great for work and school.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 2 out of 5 stars

    I liked the look but took it back

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Spectre but had intermittent problems for nearly 10 days. I think it had some internal problems and my IT Company suggested I exchange it. Best Buy is super about replacing things. I was scared to try another Spectre (as I had invested so much time troubleshooting the one I bought) so I switched to a Lenovo instead. I liked the look of the Spectre better, but am happy with the Lenovo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Excellent latop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very great and easy to use. Good for students and business too. Very portable and flexible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top and Smart TV was the best purchase of 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start of scheduling an appointment to the purchase of my items was easy. Everette in the computer area was extremely informative and was very knowledgeable. He also was abiding by the CDC measures put in effect since covid-19. I greatly appreciate the safety precautions taken by Everette and Best Buy. Thank you to all and continue being safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my expectations with the ease of use and performance! This would vary based on your needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish it had HDMI port and more USB ports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 2nd "HP 360 Spectre". It is a very good computer, but this year's model only has one USB3 and one USB mini. It doesn't have HDMI. The key to use backlight was visible on the older model, but not on this new model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model drew my attention as its 4K OLED screen pops out at you compared to the other laptops in the store. I wanted a 13" so upon further inspection the design is sleek and the hardware packs a punch. Overall I've been owning PCs since the mid-90s and I have to say after a month of use, this is the best laptop I've ever had. So here is where I say "but I wish it had better this" but no I like everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight computer. Can also be used as a tablet. Easy to use with great color and screen.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Fast and looks sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lightness, versatility and looks chic. Great Best Buy geek squad 24/7 support too!

    I would recommend this to a friend