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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the Spectre x360's portability, speed, and stunning 4K OLED display. They appreciate its lightweight design, powerful performance, and comfortable keyboard. However, some users have expressed concerns about its battery life, overheating issues, limited port selection, and mediocre webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 671 reviews
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got price match with Bestbuy store. Staff we extra helping me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing performance and amazing screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome!!! No lag, amazing screen, totally worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 2 in 1. This one is the best. OLED makes huge difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome laptop so easy to use. Picture is amazing on this badboy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfactory thus far. The unit is sleek and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resolution and safety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and I’m so happy with this laptop and to easy to drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a personal laptop and this was an apt choice..

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Absolute garbage. Waste of money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A salesperson convinced me to buy this overpriced hunk of garbage for work and school. It's been a headache since day 1. Apps don't work or randomly shut down, the fan is incredibly loud and hot even when adjusting thermal settings, and the whole system shuts down randomly or simply won't turn on. I've even lost work that was backed up to OneDrive. Nothing on this is intuitive or user friendly. The trackpad and speakers are garbage. I can't get through to Best Buy support, HP support, or Geek Squad with the ridiculously long wait times. I want my money back for this garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for son's college computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues so far. Got it on sale and would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 360 best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever,slim,portable and super fast in multiwindows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop and use it all of the time at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop with amazing screen graphics and the color is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light and fast. Has plenty of features. Screen is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 13" size...easy to carry and faster than lightening!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good laptop. The screen quality was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for working at home. The technology is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the laptop. Speed and color is perfect for my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lve this product. It does great things and i suggest it to everyobr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful screen and hardware. Blazing speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED screen is outstanding along with well engineered hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one i have so far i really liked it i totally recommend it

    I would recommend this to a friend