Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,619.99
Clearance
The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the Spectre x360's portability, speed, and stunning 4K OLED display. They appreciate its lightweight design, powerful performance, and comfortable keyboard. However, some users have expressed concerns about its battery life, overheating issues, limited port selection, and mediocre webcam.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 671 reviews
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets hot very easy and sometimes shuts down on it's own. Could not connect a wireless mouse. Had to by a bluetooth mouse. I thought I had my fingerprint set up, but it doesn't recognize it. Not sure how to reset. Over priced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light

    Rated 4 out of 5 stars

    Love it but gets hot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It’s light and beautiful, but it does seem to get hot rather quickly. Definitely hotter a lot faster than my Mac did. Also wish there were more protective covers available, as well. Giving it four out of five.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    So Far So Good!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted Surface Book 2 and they were out of stock. Then I realized the only thing I liked was the detachable screen; other than that, it was an over priced machine. Found this beauty hear and saved over $500, with way better upgrades that I would have gotten in the Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 2015 Dell XPS 13" with 3k touch screen. The screen went out, was having battery problems so decided to upgrade to the 4K HP 13" touch screen. Really prefer this laptop in every way. Much sturdier than the Dell And has two FireWire and one usb connection. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    Great versatile 2 in 1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this computer has worked great for me so far. The display is very high resolution. The computer can handle all sorts of tasks. My only complaint is that the use of high demand adobe products can be tricky sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does all it is advertised to do excellently.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a doctoral student and I needed a new machine to get me through the next two years—I’ve had an earlier Spectre and still use it, but as it’s nearing the end of its probable useful life, it was time to both replace and upgrade. I’ve had no issues with this machine. Several negative reviews had me skeptical if I should purchase: other reviewers had not seen the same issues. I rolled the dice and so far I’ve not had any issues with heat, graphics, or interrupted functions. As to ease of use and just amazing graphics—this is a true 4k-HDR screen with headset sound quality better than any other laptop I’ve used. I lie it for work—I like it even better watching 4k movies. I’m not a gamer so I can’t comment on that. But—overall I’m highly pleased with the machine and its functionality. I don’t have any negatives—lack of plug ins is easily remedied with tyranny right dongle, so all good!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Great, compact laptop.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a MacBook Pro user, but I wanted a touch screen. This unit is surprisingly fast and the build quality is excellent. The screen quality is also excellent. The only drawback that I have seen is that it does get quite warm when you are sitting and it is on your legs.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    The best 13" you can buy hands down!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to go anywhere without this. the size, features, power, everything about this computer is what i was searching for. Oh and lets not forget about the AMOLED screen. It's better than my TV to be 100% honest. Nothing but compliments when i take it out in public spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Everything that a student needs.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has out done itself this time. The is one of the most amazingly beautiful laptop that I have every purchased. I love the fact that I am able to use this laptop multiple ways. Everything that I need in a laptop is finally here at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Sleek Design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It is lightweight, and sleek. I purchased it for grad school and personal use. It has been super easy to navigate. The kill switch on the camera is an added bonus. If you are in the market for a new computer this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Love Love!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for me to use on living room couch, while surrounded by four, 50lb plus dogs & two 20lb under dogs; some times even in my lap. Carry around the house. Travel with. I haven't used it tablet form much but, I like the fact if I do, I can.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good screen high price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sorta like it, but not as ergonomically pleasing as my Surface Laptop 2 I also don't really like the gold trim. Battery doesn't last very long. Power button hard to find and not very responsive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Legit!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so impressed with my HP Spectre! It's light, compact, and very pretty. I also have been doing some strategy gaming-the Spectre has definitely held its own. I have yet to view any videos, but I am sure that the 4K OLED will not let me down!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent laptop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design, the inbuilt Alexa and the color. Still trying to observe to see how efficient it works...also,I wished the outside was anti-finger print. But not an issue though...still using it and loving it to be honest.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Nice Laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Powerful, yet compact and light. Just what I wanted. However, I don't care for the rose gold color. I thought I was getting a black one, but this was in stock during Covid shortages, so I kept it.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Ho spectre new

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s portable and easy to use. The battery gives good performance. However, watch out on the silicone washer at the bottom of the laptop. It comes out and difficult to fix it .

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It is fast and handles multiple open tabs. I’m a virtual teacher and spend all day in virtual meetings. This handles meetings and working at the same time. It’s also a beautiful and sleek look!!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great for I'm the go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, sleek, alot of memory. The only downfall is the sound, it loses quality as the volume goes up. As well as there is no HDMI port. However there are many adapters and personal HDMI cords that can easily be found.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great machine, responsive, great resolution, good features. The only downside with the computer that I noticed is the placement of the trackpad. As a result of the computer having a wider aspect ratio, the trackpad follows suit. I noticed that when typing, about 25% of the time, my palm would touch the trackpad and jump back to wherever the cursor happened to be. Initially didn't think much of it however it quickly became irritating. Also after about a week the bluetooth stopped working and would not allow anything to connect.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Has it all

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality laptop for school and business, looks amazing and feels great. Battery seems to drain faster than advertised. Dont expect to do serious gaming though,.this is an ultrabooks and made to be light and portable.

    I would recommend this to a friend