Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,162.99
Clearance
The comparable value price is $1,549.99

Customer reviews

Rating 4.6 out of 5 stars with 321 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Spectre x360's fast performance, light weight, long battery life, and affordable price. They also appreciate its portability, design, storage, and touch screen. However, some customers have concerns about the pen's functionality, the laptop's expensive cost, fan noise, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 321 reviews
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was absolutely amazing! Great speed. Light weight!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great speed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the speed and capability and safety. it is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally an Easy Carry Laptop w/Power

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this machine. Lightweight. Honestly, I probably don't need the high-end specs of this machine, but they are very nice to have. The color has grown on me. Since purchase, not a single problem. The pen and Windows Ink have surprised me that I find myself using more than I would have thought.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well made laptop with great battery for the amount of power it has.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great pic quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this laptop. Light and sleek. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Pen

    Rated 3 out of 5 stars

    Bad trackpad, meh pen

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trackpad is unusable unless you disable tap to click. With that disabled it also seems to randomly detect right click when I am doing left click. The pen that comes with it is pretty mediocre too. Aside from that it is solid. Just too bad they messed up the trackpad so badly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was up between this and the surface laptop 2, don't regret the purchase at all. Thunderbolt 3 eGFX is a big perk, optane might be overkill with ssd drive but apps open instantly. Battery life is good even with 4k display. Keyboard is great, wish it has a mouse pointer stick like the enterprise HP/Lenovo models but still great.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Perfect for college work.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, light weight, and no issues thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    still learning all new things on it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the size and it is light weight xxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer based on reviews compared to a Macbook. I currently own both a Macbook and this laptop but I prefer using this HP. The ease of use is amazing, flipping into a tablet makes it easier for doing art and taking notes. No issues with this in the last year, still using it and loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop I've ever had!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the HP Spectre x360 so much that we've gotten 4 now, 1 for each family member. The screen is gorgeous, the keyboard feels great, there are all the necessary ports, the battery lasts a long time, the CPU is fast, it runs quietly, it's light...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Mac, this laptop meets all expectations and more. Though I have yet to use the stylist pen, this laptop is my new travel laptop. My only complaint is the laptop take a while to reconnect to wifi when reboot from sleep mode.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great HP for beginners .

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lite ready for travel !! Love it Holds a good charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great overall laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great overall laptop. performs optimally. pen is a nice addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect quality when I purchase an HP, so I'm frustrated that the camera is having issues, and I look fizzy on conference calls. It's too new to be acting up, I shouldn't need to be getting it repaired so soon but oh well. Otherwise, the system works great, and I like being able to switch from laptop to tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP SPECTRE 13.3’’ laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my career the company provided Dell Computer laptops. After retiring I had to get a laptop of my own, I compared features, style, weight, speed with other brands. The HP Spectre laptop is great for my needs. I liked the special price as well. You do get what you pay

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop of my dreams!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent! It has all of the features that I was looking for, it is lightweight, Slim.... I love it! Best purchase I've made all year! The only issue I had was with the delivery. Boxes are normally left on my porch, but this box not only displayed the contents, but also the value of the product. I was not pleased!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Spectre 360 2in1 nothing special

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used computer for approx 13 days before I returned it. For me the text in several areas of news pages or email areas could not be darkened or enlarged to see better. Also at times when computer went to sleep and I hit a key to bring it back to life it lost the Wi-fi connection so had to restart computer. Other than that it was an average computer. Will wait until Lenovo Yoga C940 comes out in October before buying another computer. I do recommend purchasing Best Buys 3 year computer protection plan and the yearly technical service plan. Always buy the plans because they more than pay for themselves. You never know if problems will arise a few years down the road but at least your protected. If you have three problems of the same issue they will replace the computer for a new one which did happen to me and was glad I had the protection. Will continue to use Best Buy for all my computer purchases and technical needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Windows Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using Macbook for 6 years, HP Spectre is my first personal windows device. After using this laptop for 1 month daily, I can say this a good laptop for everyday use. It got very comfortable keyboard, awesome screen which can be used in tablet mode. Overall awesome value for money.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 2 out of 5 stars

    HP Spectrum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop on 8/20/19 for my son, and 1st week using it at school the camera doesn't work. He made sure that he check that the button is on and to no avail. He went into settings and it saids no camera found. This is impacting one of his classes so badly because he needs to use the camera via skype. Very disappointed. I now have to wait until he returns home and hopefully there's a solution before he returns to school. BTW: I bought one for my daughter a couple months before, and she is now realizing the said thing is happening to her. Not satisfied at all.

    No, I would not recommend this to a friend