Customer Ratings & Reviews
- Model:
- 13-w023dx
- |
- SKU:
- 5617202
Customer reviews
Rating 4.4 out of 5 stars with 383 reviews
(383 customer reviews)to a friend
Customers are saying
Customers consistently note the Spectre x360's lightweight design, impressive battery life, and strong performance, particularly praising the speed of its solid-state drive. Many appreciate its compact size and the convenience of the touchscreen. While some users mention that the device can get warm during intensive use and that the fan can be noticeable at times, the positive feedback on its portability and elegant design outweighs these concerns for most buyers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
DO NOT BUY THIS PRODUCT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst product that ever used. To add to that HP customer service is rude and unwilling to help claiming warranty has expired. They deny the fact that the mother board on this product is faulty and they are aware of this issue. They DO NOT value their customers at all I thought after talking to their customer service manager. I would like to bring this to their higher ups so that they can understand we value HP more than them. Please do not buy HP till they address customer concerns.
No, I would not recommend this to a friendRated 1 out of 5 stars
would be good if everything worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to exchange the first one because the audio stopped working. HP chat support said it was a hardware issue. The exchanged computer did the same thing and chat support again said it was a hardware issue. Randomly it started working again but if audio drops out again I will return for a different make. Also you if you need to use hp.com support and have it identify your computer it will say that it is a retired product even though it is brand new.
No, I would not recommend this to a friendRated 1 out of 5 stars
THE BATTERY DRAINS WHEN 100% OFF - BIG PROBLEM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So laptop is awesome - except and this will be a big deal down the road - when 100% off and unplugged - it drains about 10-15% a day. Totally unacceptable. All the good things people say are true- but hey after 6Months of the battery going up and down like that - you are not going to be happy - Suggest you wait for a new model of the same thing
No, I would not recommend this to a friend





